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Great communication platform
July 05, 2016

Great communication platform

Jeannette Saysomvang | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack was used at a previous job of mine to communicate between the company. Various store locations were more easily connected to one another to improve day to day relations. Using slack to ask quick questions, collaborate on projects and even check inventory at other locations was much easier than using emails.
  • Great for real-time group discussions.
  • Lots of tools and options.
  • Makes it easy to both share and locate files.
  • Missing a calendar feature which would have been useful.
  • No project management features
Slack is great for quick communication between people. The notifications help to keep you up to speed if you are involved in multiple conversations. It is lacking some key useful features like a calendar and to-do lists that could really improve the way you can integrate it into your work. Project management is possible in some cases but can be made difficult by the lack of some of these features.

Slack Feature Ratings

Project Management
8.5
Task Management
7
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
10
Visual planning tools
9
Communication
9.4
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
9
File Sharing & Management
9.2
Versioning
Not Rated
Video files
8
Audio files
9
Document collaboration
10
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
9

Using Slack

We used Slack for day to day communications between corporate and individual stores and for store to store communication. It was an easy way for corporate to get in touch with individual stores aside from emails, and it was a way for stores to connect to each other. Whether it was the managers discussing certain management styles and tools to visual merchandisers sharing styling tips, it made the communication much smoother.
We just had an IT guy who managed slack I believe.
  • Visual Merchandising collaboration.
  • Corporate communications with management.
  • Manager to manager communication through private channels.
  • Visual merchandisers actually weren't one of the main target groups that the company intended Slack to be used by. We ended up creating a channel to discuss our various projects and share photos and videos of displays.