Keep a Slack in Your Bag
February 25, 2022

Keep a Slack in Your Bag

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack for daily, 'quick' communication with coworkers. For each department, localization, topic, or team we've got different channels so you can join the ones you're interested/you're working in. Also, team announcements are published on Slack as well as information about webinars, conferences, and interesting publications. Slack provides many emoticons so it's easy to express the emotions about the message and give feedback.
  • Communication with coworkers
  • Separate discussion into channels
  • Announcements and sharing content
  • Direct messaging
  • Calls
  • Organizing channels & people (subchannels, teams, etc.)
  • Bookmarking interesting topics
  • Channels
  • Emoticons
  • Access on mobile
  • SSO authentication
  • Collaboration during pandemic
  • Higher employee engagement rate
  • Globalization
In my opinion, Slack is more intuitive, has a broader range of emojis to choose from, is easier to access/join. Channel creation is simple and quick.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Box, HCL Notes (formerly from IBM), Udemy for Business
Slack is well suited in big organizations with many departments and teams, between which daily communication is occurring. It's good for less formal, quick communication. It's comfortable to use Slack on a mobile phone, so would be also useful while traveling. It is less appropriate in organizations where teams are working in silos or require more formal communication.

Slack Feature Ratings

Task Management
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
9
Search
8
Chat
10
Notifications
7
Discussions
10
Surveys
7
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
3
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
5