Smartlook is the smart and the better option
June 08, 2021

Smartlook is the smart and the better option

Duane Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartlook

We use Smartlook unique features to collect, record and review how website visitors are exploring our site. Through the use of its qualitative analytics, we gain behavior insights that help our team in maximizing ROI and improving customer engagement. We get to know whatever glitches and bugs site visitors experience while interacting with our website.
  • Recording of visitor behavior and generating clear insights
  • Tracking the activities of return users
  • The ability to differentiate between random browsing and actions that are deliberate
  • The storage capacity of cache does not exceed 200 MB
  • Conversion funnels that can be created from any event
  • Session recordings on the website
  • Advanced filtering to quickly find recordings
  • Email reporting
  • Repeat business and referrals
  • Smarter product decisions
  • Deeper understanding of the local market
The solution integrates with key business systems to give a clear understanding of how site visitors explore websites and help in actively adjusting how their landing pages are designed. They provide customer support by phone, email, tickets, and live chat with technical information and other training materials available online providing a wide knowledge base to its users.

Do you think Smartlook delivers good value for the price?

Yes

Are you happy with Smartlook's feature set?

Yes

Did Smartlook live up to sales and marketing promises?

Yes

Did implementation of Smartlook go as expected?

Yes

Would you buy Smartlook again?

Yes

Kibo Personalization (monetate)
The software will help users gain a clear understanding of the online behavior of their customers as they interact with their website and it takes less time to activate once it's setup. With Smartlook users automatically track every site visitor engagement and view real video recordings of sessions and still be able discover where visitors aren't clicking.