Smartlook is the smart and the better option
June 08, 2021
Smartlook is the smart and the better option
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
We use Smartlook unique features to collect, record and review how website visitors are exploring our site. Through the use of its qualitative analytics, we gain behavior insights that help our team in maximizing ROI and improving customer engagement. We get to know whatever glitches and bugs site visitors experience while interacting with our website.
Pros
- Recording of visitor behavior and generating clear insights
- Tracking the activities of return users
- The ability to differentiate between random browsing and actions that are deliberate
Cons
- The storage capacity of cache does not exceed 200 MB
- Conversion funnels that can be created from any event
- Session recordings on the website
- Advanced filtering to quickly find recordings
- Email reporting
- Repeat business and referrals
- Smarter product decisions
- Deeper understanding of the local market
- Mouseflow and Heap
The solution integrates with key business systems to give a clear understanding of how site visitors explore websites and help in actively adjusting how their landing pages are designed. They provide customer support by phone, email, tickets, and live chat with technical information and other training materials available online providing a wide knowledge base to its users.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes
Comments
Please log in to join the conversation