Item: Snow License Manager
Rating: 9
Author: Verified User

Overall Satisfaction with Snow License Manager

Use Cases and Deployment Scope

Snow License Manager is used to analyze and manage our broad license landscape. With Snow, we are able to gain knowledge on a more accurate license volume estimate, which saves on license cost, but also we are able to analyze trends and make a more accurate prediction of required software (by use). With the "snowboard," we have a handy dashboard that alerts us for upcoming negotiations and license saturation. With automated reports, we are able to help product owners, giving them an overview and alerts.

Pros and Cons

Pros

License landscape capture.
Comprehensive Tools to analyse license landscape (Reports).
Great Customer Service provides detailed adjustments to preferences.

Cons

Difficulty handling big dbs.
Snowboard offers limited functionality and needs more options for customization.
Automation of Analysis beyond reports not yet possible.
Very limited/no customization for the installer.

Most Important Features

Generating Reports.
Assessment and capture of current situation.
Long Term: Detailed cost analysis.

Return on Investment

Identification of unused software licenses enables to save on license cost.
Increased detail about our software use gives more accurate estimates about needed license volumes; critical under-licensed software is easily spotted.

Usability

While the deployment is fairly easy, updating the agent can be tedious. For one, each new version needs a request to customer support, but too it's not possible to "update" the old version rather than reinstall the new one. The lack of customization/configuration possible for the SnowAgent installer is irritating. Putting that aside, once the system is set up it's fairly easy to maintain and with very few hiccups, update. It overall runs very smoothly with little to no error.

Key Insights

Do you think Snow License Manager delivers good value for the price?

Yes

Are you happy with Snow License Manager's feature set?

Yes

Did Snow License Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Snow License Manager go as expected?

I wasn't involved with the implementation phase

Would you buy Snow License Manager again?

Yes

Likelihood to Recommend

Snow is perfectly suited to gain knowledge and collect data in a huge company like ours, but I can't see it being used for a small business, as it's simply "overkill". Perfectly suited to maintain a healthy control over a broad license landscape with often complex and not easy-to-look-through ownerships, provides a great tool to enhance license use. Some.

Comments

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Jennifer Kuvlesky
commented a year ago
Thank you for your review and feedback! I want to let you know we are working on improvements regarding agent updates. We are trialing the solution with a subset of customers before making it generally available. If you'd like to get early access to this functionality, please reach out to your account manager re: Agent Package Builder.

Snow License Manager.