I am a new user with great power in his hands.
Updated July 17, 2020

I am a new user with great power in his hands.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor (SAM) is currently used to monitor the server and applications that are essential to the well being of our organization. Whenever we have a problem or an abnormality, we're alerted and we can take action more efficiently by knowing exactly where the problem is coming from.

It also gives us a quick overview of what's happening in the back-end of our organization.

We're also using it to monitor some special devices that we wouldn't be able to monitor efficiently. But SAM is really a great tool to help us monitor and take action accordingly to each situation.

Setting up SAM to monitor unorthodox application isn't the easiest thing to do but in the end of the day, if you can get it to work properly to monitor what you want, you'll be set to go and it will work like a charm.

  • The overview gives me essential information.
  • The Information has a lot of details.
  • We can easily watch the exchange status.
  • If it wasn't for the documentation and the support, some configurations wouldn't be functional or efficient.
  • You have to make a group to make the SAM module more efficient.
  • Without a group, it's easy to lose yourself in SAM configurations.
  • Unorthodox and homemade application are not easy to setup
  • By being aware of what's happening, we are alerted when we have a downtime and it's easy to know where to go.
  • By having all the information we need, it's easy to address the problem.
  • We're having support 24/7 on specific applications and with that, it's easy to give support at any time.
Sure there's a big community and a lot of help for Spiceworks. But in our case since we're a plan running 24/7/365, we need to have reliability and fast support in case something happens. Spiceworks can't offer a quick response anytime we need it.

In the case of Solarwinds, we can have help any time and in the case it's a critical issue, the answer is really fast.
We have an internal data transfer application that is used and it can calls multiple side-application.
With all the application monitored, we know where there's a bottleneck when the end-user doesn't receive his data.

By having everything monitored in SAM, we know exactly where it goes wrong and where to address the issue.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
Database monitoring
Threshold alerts
Predictive capabilities
Application performance management console
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Virtualization monitoring
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
IT Asset Discovery

Using SolarWinds Server & Application Monitor