Pass on Server and Application Monitor, but definitely buy Database Performance Analyzer
October 04, 2019

Pass on Server and Application Monitor, but definitely buy Database Performance Analyzer

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

SAM is being used to monitor and report outages for Windows servers, Linux server, various applications such as Tomcat on servers, and MS SQL Database Servers.
  • Monitors many various applications
  • Emails notices of outages
  • Provides historical information to review
  • Cumbersome to setup
  • Database Query monitors are very restrictive and can only process number responses
  • Single polling engine seems limited on how many monitors it can functionally manage before monitoring performance is affected
  • When properly configured, SAM can provide notice of outages that can be mitigated quickly
  • Due to the complexity of the system, you need a qualified, dedicated administrator or team of administrators to properly manage SAM
Previous solutions we have used were much more capable when monitoring MS SQL Database servers. We could monitor more than just a number which meant when there was an issue, a SQL Query could return a text result stating what the problem was. This could then be sent in the alert email which made configuring and managing alerts simple. Because SAM can only process numbers, we have to configure far more notifications so that we can tell what specific number mean when there is an issue.

Because of the cumbersome configuration, trying to tune the system so false positive notices are not sent is difficult. We receive a high volume of non-valuable notice emails which causes important messages to get lost.

SolarWinds Server & Application Monitor Feature Ratings

Application monitoring
Database monitoring
Threshold alerts
Predictive capabilities
Application performance management console
Collaboration tools
Not Rated
Out-of-the box templates to monitor applications
Application dependency mapping and thresholding
Virtualization monitoring
Not Rated
Server availability and performance monitoring
Server usage monitoring and capacity forecasting
Not Rated
IT Asset Discovery
Not Rated