SolarWinds Server and Application Monitor: a must have tool for IT departments everywhere.
Updated July 14, 2020

SolarWinds Server and Application Monitor: a must have tool for IT departments everywhere.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Server & Application Monitor

Solarwinds SAM is used by the Information Services & Technology department to monitor a variety of systems in order to ensure that applications function well and meet the needs of the clinical staff. Some of the uses at our facility include DNS User Experience, Enterprise Fax Monitoring, DHCP, SQL, IIS, Citrix, and some specialized Windows applications. For physicians, fast response time in applications is crucial, so for them every second gained is important.

Pros

  • Built-in AppInsight for SQL and IIS makes it very easy to monitor those systems.
  • Overall, SAM is very easy to use and provides a great deal of information.

Cons

  • Because of the amount of data that can be collected, it is easy to be overwhelmed if you are not careful.
  • While SolarWinds tries to simplify SAM's operation, at times it can seem overly complex. Additional AppInsight monitors would be nice.
  • Because we view SAM and other SolarWinds tools as business-critical, we have not really examined ROI for the products. I can tell you that I would fight to the end to keep this product in use at our company. For me, it is invaluable.
SAM can be a very valuable tool to help troubleshoot application performance issues. There are so many features and tools that you can go as deep as you would like. Options such as Application Dependency Mapping provides insight to the connections coming into a server and you can also monitor response times to help pinpoint issues (is it the server, client, network, etc.). Because we utilize Cisco UCS servers for our voice infrastructure, the ability to monitor the health and performance of those servers is critical. Similar insight to our HP server infrastructure is also available using SAM.

SolarWinds Server & Application Monitor Feature Ratings

Application Performance Management
8.6
Application monitoring
10
Database monitoring
8
Threshold alerts
9
Predictive capabilities
8
Application performance management console
8
Collaboration tools
9
Out-of-the box templates to monitor applications
8
Application dependency mapping and thresholding
8
Virtualization monitoring
7
Server availability and performance monitoring
10
Server usage monitoring and capacity forecasting
10
IT Asset Discovery
8

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