This review is the truth, regardless of the incentive offered to write it.
September 01, 2023

This review is the truth, regardless of the incentive offered to write it.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sophos Email

We use Sophos Email protection to help us defend our users against the multitude of threats that are out in the modern world. Though we educate our users about the dangers and threats, we cannot rely on education alone. Sophos' email security options give our company peace of mind when it comes to email security.
  • The user interface is great!
  • The reliability is top notch!
  • My end users really appreciate the ease of use when it comes to warnings and quarantined items.
  • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
  • Ease of use
  • Reliability
  • Easy of management
  • The reality is that no product is a one stop shop for complete protection. The user will always be a potential weak point in the system. With that said, Sophos' disclaimers have been a huge help as they can immediately make suspicious emails known with a few simple tags. That alone can create a sort of checkpoint for our users that takes them out of the dangerous 'autopilot' mode.
I am not familiar with other products at this point. I came into the IT field using Sophos Reflexion and moved to the new Sophos Email Security once the option was available simply because of our experience with Reflexion. While using Reflexion, we encountered numerous examples of emails that, if we had not been using the product, would most likely have been delivered to our end users, likely resulting in a potential breach. We continue to choose Sophos as they grow their product and evolve their detection products and strategies.

Do you think Sophos Email delivers good value for the price?

Yes

Are you happy with Sophos Email's feature set?

Yes

Did Sophos Email live up to sales and marketing promises?

Yes

Did implementation of Sophos Email go as expected?

Yes

Would you buy Sophos Email again?

Yes

I strongly believe that if you are looking for a product that does what it says on the box and has the capacity to keep your company safe, you should look at Sophos. They have consistently been at the top of their game and continue to provide a product that meets the ever-changing needs of the threat landscape.

Sophos Email Feature Ratings

Anti-malware
9
Customizability
9
Data Loss Protection
6
Threat Detection
9
Sandboxing
Not Rated
End-to-End Encryption
Not Rated
Management Tools
9