My spiffy review
January 23, 2023

My spiffy review

Gina Delapena | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

I use it to see what sales I have done for the week and what cash has been collected.

It is somewhat time consuming to try to figure out what is being collected. Sometimes the customer names are used, and other times it is order numbers. I wish that part was better. Overall I like to have to see what to expect each pay period.
  • Provides weekly compensation
  • Shows Monthly cash collected
  • Show Yearly cash collected
  • I would like it if the advance payout showed customer name; it's hard to figure out who it is for
  • In the advance logs it is hard to figure out some of the details it is relaying
  • I would like to have past year info that I could compare to todays
  • Increased transparency on compensation
  • Helped with cash collection data
I find it easy to use, it did not require any real training to see weekly compensation or cash collection data. I am not sure I am using everything to the fullest. But for the main area it is great!
75% confident which is on the high end. Since the areas I need explanation fall under Tuff Shed Umbrella, I am not sure if the software can assist in that area. Which is in regards to returns, refunds, customer contested amounts on CC that negatively impact commissions but are harder to figure out what was collected returned and once resolved was given back.

Do you think Spiff delivers good value for the price?

Not sure

Are you happy with Spiff's feature set?

Yes

Did Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Spiff again?

Yes

Great for showing your upcoming commission payout. Also, great on what cash has been collected monthly and yearly.

Spiff Feature Ratings

Not Rated
Sales compensation plan creation
Not Rated
Complex sales crediting
Not Rated
Sales compensation process automation
Not Rated
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated