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General feedback
July 20, 2023

General feedback

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk SOAR

We use Splunk SOAR to manage our security alerts for internal detections as well as external reports. Thanks to the automation our analysts don’t have to spend as much time doing the basics of investigation and can spend more time resolving incidents. We also utilize Splunk SOAR to reduce alert fatigue grouping similar alerts and provide analyst tools to suppress some alerts.
  • Automate detail collection for incidents
  • Provide the tools to quickly resolve incidents
  • User prompts aren’t fully featured
  • The ui can be a bit overwhelming to use at first
  • Reduced man hours on common tasks
It all depends on your deployment and administration. This will highly vary.

Do you think Splunk SOAR delivers good value for the price?

Not sure

Are you happy with Splunk SOAR's feature set?

Yes

Did Splunk SOAR live up to sales and marketing promises?

Yes

Did implementation of Splunk SOAR go as expected?

Yes

Would you buy Splunk SOAR again?

Yes

Splunk SOAR is well suited to any incident resolution that involves interacting with multiple third party platform apis. It’s not the best at any process that involves a lot of user input along the way.