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SPS Commerce Fulfillment helps us Strut our Stuff!
January 24, 2018

SPS Commerce Fulfillment helps us Strut our Stuff!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SPS Commerce Fulfillment

We use SPS Commerce Fulfillment as our main source of EDI for receiving orders, tracking inventories and processing invoices. It is convenient and extremely user friendly. It provides an alternate option to hours and hours of manual typing, labor and possible errors in entry. It helps a growing business to be professional and efficient with their time as well as their information. It is used across our entire company with its many available functions and services.
  • Order receiving
  • Inventory updates
  • Invoicing
  • Advance ship notices
  • I wish they had an online chat option in a timely manner for quick help rather than email and phone calls.
  • Bigger options for customers who appear to be "outgrowing" SPS
  • Positive - We have been able to keep up with demands set by our customers by using SPS which builds trust between us and them.
  • Positive - We are able to avoid charge-backs with more automation available to us with SPS to keep up with requirements and time frames.
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.