My Favorite Application Program
February 22, 2024

My Favorite Application Program

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Submittable

Submittable is used for our applicants to submit their requests for funding through our grant opportunities. Internally, we can review and adapt our applications to best-fit the organizations we are working with. Submittable takes out the organization load that comes along with one-by-one application requests and allows us to categorize and project manage various applications at one time. We use this product for all our applications and also for data gathering.
  • Project Management: Review Processes between internal users are great. You can allow for different permissions based on their requirements for each project.
  • Reducing Barriers: With Submittable you can make questions as simple or as complex as you want. It's also great that you can allow applicants to invite colleagues to assist their efforts in filling the application.
  • Labels: This is a great tool to use internally as you can apply as many labels as you wish to each application that comes through - then later, sort by each.
  • Lack of CRM: At this time, there is a surface-level CRM that allows us access to the history of applications through one organization (if everything was set up correctly). But, unless you put the work into your own methods, this tool is just 'ok' as is.
  • Limited Customization: Specifically for the labels, you cannot customize the color. Small, but very important detail.
  • Automation: Requires using third party platforms.
  • More authentic responses.
  • Streamlined timelines for review process.
  • Information at-a-glance allows quicker job to be done.
I think there is a learning curve, like with anything, but Submittable is relatively user-friendly and includes many tutorials on how to master the software. I think there could be added ways to make it more usable by customizing dashboards for reporting depending on the user, or extracting the organization's mission statement for at-a-glance review.
Because of our approach to the questions in our latest project, we have received more authentic answers from applicants. We also have included directions that require the applicant to take extra steps to consider before applying. Outside of using the platform, we take an extra step to meet with each organization prior to applying, so ultimately I do not believe the program has helped build stronger relationships with grantees - it primarily helps us gather and store the information we need to continue our relationship.

Do you think Submittable delivers good value for the price?

Not sure

Are you happy with Submittable's feature set?

Yes

Did Submittable live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Submittable go as expected?

Yes

Would you buy Submittable again?

Yes

Submittable does a great job at allowing organizations to create their own application process from publish to review. I think the ability to assure all details can be exported into an excel allows the reviewing process to be even better when extracting data for future reporting or reflecting on any impact.