Review: Why SysAid is been chosen ...?
Software Version
ITSM
Overall Satisfaction with SysAid
The product is really good. We used SysAid for incident management, problem management, Assets management, request management, etc.
Also, the product is really Userfriendly, and the creation of the workflow is very easy to handle.
As a business problem, the price of the product is a little bit higher than when compared to the other similar products. However, the overall product experience is really good and recommended for others.
Also, the product is really Userfriendly, and the creation of the workflow is very easy to handle.
As a business problem, the price of the product is a little bit higher than when compared to the other similar products. However, the overall product experience is really good and recommended for others.
- The user-friendliness of the product is at a higher level.
- Creating workflows is very easy to handle.
- Live support of the SysAid Customer care is really appreciated.
- Option of dynamically changing the fields.
- Login/ Logout Reporting
- pricing
- Good user-friendliness
- Live customer care support
- Pricing is a little bit higher that other products.
The automation of the SysAid is really useful and it helps to control the workload.
Working with the workflow tool is really easy.
Working with the workflow tool is really easy.
Do you think SysAid delivers good value for the price?
Yes
Are you happy with SysAid's feature set?
Yes
Did SysAid live up to sales and marketing promises?
Yes
Did implementation of SysAid go as expected?
Yes
Would you buy SysAid again?
Yes