Scribe - Easy to Use, Functional and Fantastic
Updated October 30, 2020

Scribe - Easy to Use, Functional and Fantastic

Jim Wolf | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)

We use Scribe to transfer data between multiple systems. From our account/contract system to our CRM system, as well as from our CRM system to another database.

Scribe plays a major role in making sure we have data integrity across multiple systems. It allows to avoid manual updates of data between system, which is crucial when we have limited staff. This allows staff to focus on other job duties.

Pros

  • The creation of integration maps is straightforward.
  • The ability to schedule when solutions are run is of great value because we need to have systems updated in a particular order. Scheduling makes this easy.
  • When errors do occur, the error messages give enough information to allow us to diagnose how we need to fix records as necessary.

Cons

  • The system could be a little faster when navigating within maps. Sometimes there are delays while the page loads.
  • There could be more examples of how to use Scribe in the documentation.
  • I would suggest that Scribe provide suggestions when sending error messages eg Have you tried to refresh the metadata? This would save contacting support for some people.
  • Scribe has allowed us to focus on other duties instead of copying data between systems, which allows us to use our employees more efficiently.
  • The simplicity of using Scribe allows us to be more responsive when changes are required, saving us time and money.
  • The documentation allows us to get what we need to know quickly, which saves us time.
I haven't used any other integration solutions, but I can't imagine those solutions being more efficient or easier to use than Scribe. My understanding is that our company chose Scribe because it was the best solution in terms of cost, functionality and ease of use. I would recommend Scribe to other people if asked.
  • Self-taught
Being self-taught allowed me to focus on my particular needs when using the product. The documentation is straightforward and usually easy to understand. However, there may be cases where I did things incorrectly before learning a better way due to my lack of experience when first using Scribe to transfer data between systems.

Do you think TIBCO Integration (including BusinessWorks and Flogo) delivers good value for the price?

Yes

Are you happy with TIBCO Integration (including BusinessWorks and Flogo)'s feature set?

Yes

Did TIBCO Integration (including BusinessWorks and Flogo) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TIBCO Integration (including BusinessWorks and Flogo) go as expected?

I wasn't involved with the implementation phase

Would you buy TIBCO Integration (including BusinessWorks and Flogo) again?

Yes

Scribe is ideal when you want to move data between two systems. The ability to drag and drop is fantastic, plus the formula validation tool is a useful feature.

Off the top of my head, I don't have any scenarios where it is less appropriate because if you want to move data between two systems, Scribe is one of the best options.

TIBCO Integration (including BusinessWorks and Flogo) Feature Ratings

Pre-built connectors
8
Support for real-time and batch integration
8
Monitoring console
9

Evaluating TIBCO Cloud Integration (including BusinessWorks and Scribe) and Competitors

Purchasing

Infrastructure Environment

Learnings and Advice

Always make sure you know what data you are transferring between systems. Compare everything for compatibility. DO NOT RUSH. It's better to take extra time making sure your configurations and integrations are compatible and functional. Surprises will probably happen, but you can minimize the impact by doing a lot of heavy lifting with your data up front.

TIBCO Cloud Integration (including BusinessWorks and Scribe) Support

Whenever we've had issues, the support unit has been responsive to our needs. While I don't deal directly with them, our IT provider has kept me up to speed on the work Scribe support has needed to do and it appears they work efficiently to resolve outstanding issues.

It's good to know there's a support unit that responds to the customers.


Using TIBCO Cloud Integration (including BusinessWorks and Scribe)

The maps are fairly straightforward to create and use. The logical expressions and other units in the mapmaking process are straightforward, functional and understandable. It makes life much easier when you know you can figure out a way to make an integration work because of the toolset and commands that are available.

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