It'll do for now!
Updated March 13, 2018
It'll do for now!
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Jaspersoft
- Multi tenancy
- Report scheduling
- 3rd party integration
- basic charts
- Chart customisation could be made a lot easier for non-technical users. More control of this through the UI or right click mouse options would make it a lot better to use. Like in Tableau or Power BI.
- The process for creating drill through charts could also be simplified through better UI options without the need to manually enter parameters and report links.
- A better way of dealing with existing fields in already created reports that need to be changed or removed from the domain without having to browse through each report to remove the field manually beforehand.
- The UI and feel of the ad-hoc view/report creator could be made a little more user-friendly with more UI options available without having to refer to a separate website to hunt for the appropriate APIs.
- Have more pre-calculated chart options. Such as Pareto charts that a right click function would enable on a chart. Presently all the data has to be structured very specifically to do this. DevExpress has had this option available for a long time.
- Ability to drill through from a Chart to tabular data instead of having to go to the crosstab view to do so
TIBCO Jaspersoft was chosen because it fitted our software cloud architecture the best and at a reasonable cost.
The rest didn't tick all the boxes at the time or were far too expensive. However, the likes of Power BI seem to be a contender now.
The rest didn't tick all the boxes at the time or were far too expensive. However, the likes of Power BI seem to be a contender now.
Jaspersoft Community Edition Feature Ratings
Support and Training
Pros | Cons |
---|---|
Kept well informed Immediate help available Quick Initial Response | Poor followup Less knowledgeable Problems left unsolved Escalation required Need to explain problems multiple times Support doesn't seem to care |
- Implemented in-house
we implemented this, in-house.
- Online training
We were shown a couple of things we didn't figure out initially. However possibly a more specific type of training on Jasper Studio and Jasper Ad hoc report creation might've been better.
Some reports are difficult to calculate in the ad hoc report designer. Such as normalisation calculations. Very limited online help regarding calculated measures and the correct syntax. Just a bit too much "fumbling" in the system to get things to work.
Some reports are difficult to calculate in the ad hoc report designer. Such as normalisation calculations. Very limited online help regarding calculated measures and the correct syntax. Just a bit too much "fumbling" in the system to get things to work.
Using TIBCO Jaspersoft
4 - Use is spread between software developers and technical service delivery consultants.
4 - We're reliant on our cloud infrastructure team to support back end config alterations and Jasper deployment. Our front end developers embed Jaspersoft with our own software. People with a technical background and some analysis exposure is required to support the service delivery side of Jaspersoft.
- embed analytical reports into our software
- allow for end users to explore their data which has been collected in our software
- allows us to produce more complex reports in jaspersoft to then be embedded/referenced in our software
- can't think of any
- we would like to link security to individual users within our software
Evaluating TIBCO Jaspersoft and Competitors
- Price
- Product Features
The product features such being able to integrate into our software and be completely managed in the cloud were the most important factors to buying the product
If we had no severe budget restraints we would've gone for something that would give users the best usability experience. Like Power BI or Tableau.
TIBCO Jaspersoft Support
No - Support should be dealt with accordingly depending on severity. For what we use the software for, time sensitive resolutions do not occur frequently enough to justify premium support.
It would also depend on what "premium" support is? If this meant 24/7 support or a dedicated support engineer, then it wouldn't be worth while for our current needs.
However, critical issues should be dealt with in a timely manner regardless of support level.
It would also depend on what "premium" support is? If this meant 24/7 support or a dedicated support engineer, then it wouldn't be worth while for our current needs.
However, critical issues should be dealt with in a timely manner regardless of support level.
Yes - Very mixed results with support, purely dependant on the support engineer. Unfortunately, not all support engineers are created equally, which is expected. However the gap in knowledge is quite large. Some engineers will resolve an issue on the same day, some take weeks which then force us to close the request and raise it again in the hope it gets assigned to another engineer who happens to deal with it immediately.
There was a time when we were just starting to use the system. We did have to get our account manager involved, however we got all the support we requested to create and publish specific reports for one of our customers within a few days. This did help prevent any escalation issues from our end.
More decent online reference material would have been preferred, but the support team were very quick to help.
More decent online reference material would have been preferred, but the support team were very quick to help.
Using TIBCO Jaspersoft
Pros | Cons |
---|---|
None | Do not like to use Unnecessarily complex Requires technical support Not well integrated Inconsistent Slow to learn Cumbersome Lots to learn |
- creating basic pivot tables
- creating basic pivot charts
- creating a basic tabular report
- Chart formatting (eg. colours, labelling, axis values, spacing). You have to refer to a separate website to copy and past the functions instead of being able to do this through the Jasper Server UI.
- Updating Domain information. Specifically when you remove a field that's in use. There should be an option to remove the field from all report/views/topics that use the field automatically, instead of having to do this manually.
- Changes such as setting the default number of decimal places for a field has to be done through a configuration file on the server directly. This should be a UI option.
Yes - the mobile interface is a little slow and cumbersome to navigate through. However, it is still usable if you really need to pull some report information away from a PC.