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I highly recommend Tipalti for your AP management
November 03, 2020

I highly recommend Tipalti for your AP management

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tipalti

Tipalti is used for our payables management. We have a lot of one-time payees and we pay a lot of individuals (more so than big organizations) and Tipalti is generally easy for our payees to set up their payment profile and navigate in. With the odd exception of a few purchases that go through credit cards, we get all payees set up and paid through Tipalti. All managers who have approval authority use Tipalti to approve invoices and to review if needed. We also use it for if we need to see how much we have paid to a specific payee in the past if we need to.
  • The payee is responsible for setting up their own payment and tax details, which makes my job as the AP processor a lot easier.
  • Tipalti's support team is always responsive and helpful when needed.
  • The auto scan function is usually quite accurate.
  • Tipalti will recall what the GL account is and who the approvers usually are for a payee and will automatically fill in that information
  • It would help if there was a way for a user to search for invoices by GL account, so we could see how much has been spent on a certain GL account in a given time period.
  • There have been a few occasions where an invoice has originally been processed and approved with an incorrect due date. It'd be nice if, once an invoice has been fully approved, we could still modify the due date.
  • If we could delete a bill after it's been fully approved (but before it's been paid), it would be beneficial for those times that an invoice has been processed in Tipalti but got paid by credit card as well.
  • I would like to be able to see if a bill was scanned in via the suppliers' portal in the review screen because sometimes it's hard to figure out where the invoice came from.
  • Since I am an outside contractor, I don't oversee the overall financials of the company so I don't know for sure. I think solely due to the fact that they were able to hire an outside contractor to utilize Tipalti (even in a different country than the business is located), the software saves the company some money.
Very simple and user friendly.
The support team is always quite responsive and helpful.

Do you think Tipalti delivers good value for the price?

Not sure

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tipalti go as expected?

I wasn't involved with the implementation phase

Would you buy Tipalti again?

Yes

I think it's great that it's an online platform and therefore easily accessible from anywhere. I also really love how easy it is to get documents scanned into Tipalti. I would recommend Tipalti to anyone that has a company, big or small, to manage their accounts payable.