TriNet as the face of HR
March 01, 2019

TriNet as the face of HR

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is used across our whole organization. It serves as our HR and payroll platform, making it easier to track employees' pay, time off, and providing an easy way to organize and process business information through TriNet Reports. Moreover, TriNet is really valued for making the process of providing tax information easier.
  • Information display -- allowing employees to have easy access to their PTO and pay status.
  • User friendliness -- TriNet is extremely intuitive and easy to navigate.
  • Customer Support -- Support on TriNet always seems very quick and responsive, and they maintain a professional and friendly attitude.
  • TriNet has sometimes muddled up PTO hours for our employees. For example, Leave Without Pay would sometimes count towards employees' PTO hours even though, by definition, employees are not getting paid for this time off.
As a startup, we had many different moving parts and many different aspects that didn't really fit perfectly into the overall TriNet structure. However, the TriNet team has been very supportive and responsive to our needs.
Very user-friendly, and TriNet provides solid support for any questions that I had.
  • Positive -- Improved payroll accuracy and gave us good reporting methods to review our pay and how our resources are being allocated.
  • Positive -- Gave us a strong feeling of security regarding being legally compliant.
  • Positive -- Made the process of providing W-2s very easy and seamless.
  • Positive -- Allowed us to better navigate the status of our employees regarding productivity.
Well suited: Big organizations that need a comprehensive HR platform that tracks employees' overall performance and time off.
Less well suited: Small organizations such as startups that have many different moving parts, and with a structure that doesn't exactly fit nicely into the structure that TriNet has built for more well-developed companies.

TriNet Feature Ratings

Employee demographic data
9
Employment history
7
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View job history
7
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
9
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
9
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
10