Item: Navan
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

TripActions is used across the whole organization. Pretty much all business trip (flight/lodge) we will be using the app and expense directly from the app

Pros and Cons

Great price, nice discount
Direct expense export to Expensify

Sometimes hard to find the exact location, or take some time to search, say Chicago, there are dozen of towns, sometimes I don't have the exact town name, or it is not available in the app.
Hope to have more refundable rate available

Return on Investment

TripActions is consistent
TripActions is easy to organize

Alternatives Considered

TripActions have less shady tricks and hidden fee but the same or better selection and price, save time.

Support Rating

I have contacted customer service several times so far. Results are always nice charming people to work with.

Key Insights

Do you think Navan delivers good value for the price?

Yes

Are you happy with Navan's feature set?

Yes

Did Navan live up to sales and marketing promises?

Yes

Did implementation of Navan go as expected?

Yes

Would you buy Navan again?

Yes

Likelihood to Recommend

Pro: TripActions is easy to use, competitive price, can split to personal trips and company trips.
Con: Frequent spontaneous trip, unplanned, since it $25 bucks for each trip generated.

TripAction, trip app for your company trips

Overall Satisfaction with TripActions