A Must have for any team using Slack and Salesforce
February 06, 2020
A Must have for any team using Slack and Salesforce
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Troops
We use Troops all across the organization and LOVE it. When we first rolled it out we were specific in using it as a speed-to-lead tool, and it was a huge success. Slowly but surely, we added things like the "celebration channel" where the whole company can see recently closed deals, which is awesome.
Quick Salesforce lookups in a channel or when chatting with someone makes things move so much faster than copy/paste Salesforce links back and forth. Deal Rooms are a new feature we have been using for the strategic accounts, too.
Quick Salesforce lookups in a channel or when chatting with someone makes things move so much faster than copy/paste Salesforce links back and forth. Deal Rooms are a new feature we have been using for the strategic accounts, too.
- Simple set up.
- Excellent support.
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
Do you think Troops delivers good value for the price?
Yes
Are you happy with Troops's feature set?
Yes
Did Troops live up to sales and marketing promises?
Yes
Did implementation of Troops go as expected?
Yes
Would you buy Troops again?
Yes