Great Product - EXCELLENT Customer Service
July 21, 2017

Great Product - EXCELLENT Customer Service

Andrea Collinsworth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSheets

TSheets is currently used for our time management system. It integrates beautifully with my QuickBooks program so I can complete payroll efficiently. We utilize the Customers and Groups options in TSheets to be able to complete job costing accurately. TSheets is very user-friendly and the customer service is the best I have dealt with in my working career. I had a lot of contact with them in the beginning and every once in a while will contact them with a question. John today, for instance, was very knowledgeable not only with TSheets but with QuickBooks as well. Everyone I have ever spoken to has been absolutely fabulous to deal with and my problem is always resolved before the call was over. I would never go with anyone else.
  • Anyone I have ever spoken to in customer service is very knowledgeable. If they don't know the answer they will find out.
  • Very user-friendly application.
  • Smooth transition into QuickBooks.
I have used several different systems but TSheets is the most user-friendly as well as the best customer service.