Do Not even consider allowing them as your processing company unless you enjoy being ripped off monthly and disrespected by their lousy customer service
January 13, 2024

Do Not even consider allowing them as your processing company unless you enjoy being ripped off monthly and disrespected by their lousy customer service

Todd Tolson | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSYS Payment Gateway

We unfortunately utilized TSYS Gateway for many years to process our customers credit card payments. Recently we ran an audit and realized how expensive thier fess added up to every month, so we canceled and started running all of our payments through Quick Books online. We canceled TSYS aka epay early December 2023. I just received a statement from them for ZERO transactions processed by them and a notification that they deducted $327.98 from out business account. This what they charge monthly rather you utilize their services or not. I called to let the know that I did called over a month ago to cancel and that they were steeling from my account. Is customer service Representative was extremely rude and uncooperative. fire beware, worst customer service ever and they are professional thieves.
None. This is the worst company I have ever worked with. We will never recommend or even think about doing business with them again.