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UltiPro Enterprise System Review
Updated September 16, 2016

UltiPro Enterprise System Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Version 12.0.1.15083

Modules Used

  • Everything but UTA, UTM and Learning.

Overall Satisfaction with UltiPro

Ultimate has become the "official" record of employee data across our entire organizations. It provides all our employee data in one place and allows us to use that data with other systems.
  • Ease of use. With little training, employees can access and make changes to their own data.
  • Reporting. The Business Intelligence module really gives the user flexibility to create simple to highly complex reports and dashboards.
  • Partnering with customers. Ultimate is really good at listening to its customers and what they need. They try to incorporate as many customer related enhancements as possible with each new release they deliver.
  • Problem Resolution. There are delays in getting responses when cases are escalated.
  • Integration. When they release new functionality or fields, they do not always make sure it is available in the Business Intelligence module so it limits your reporting capabilities.
  • Company specific filtering. We have multiple companies in our health system and there is no way to filter some of the business rule tables in the web for the companies employees, managers or HR/Payroll employees need specific to their companies.
If you are coming from a system that did not have employee or manager self service like we did, ask a lot of questions about security and workflows. Ultimate Software has a pretty robust workflow configuration process to help companies ensure managers and employees are not just doing things without some type of approval or review.

UKG Pro Feature Ratings

8.1
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
8.5
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
Not Rated
8.3
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
8
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Not Rated
Tracking of all physical assets
Not Rated
7.3
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
7
Performance improvement plans
7
Review status tracking
9
Review reminders
8
Multiple review frequency
9
7.5
Create succession plans/pools
8
Candidate ranking
8
Candidate search
7
Candidate development
7
8.0
New hire portal
8
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
8.8
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
8
Applicant Tracking
9
Notifications and Alerts
9

UltiPro Implementation

Know your current system. Know how your current system truly calculates earnings, deductions and benefits. This will help you during the analysis sessions.
  • Vendor implemented
  • Implemented in-house

UltiPro Reliability

We rarely have issues with this in production and if there is a delay, UltiPro communicates it to their users.