Item: UKG Pro
Rating: 8
Author: Katie Puhr

Support Rating

I haven't had to use support thus far. However, the emails I receive from UltiPro, as well as the Ulti University page have been very helpful in learning more about the product without having to contact customer support.

Use Cases and Deployment Scope

UltiPro is being used across the whole organization. As a merged organization, we transitioned to UltiPro from two separate versions of ADP. Using UltiPro has given us a unified HRIS and payroll system that we lacked previously. It also gives our organization a place to handle and manage performance reviews.

Pros and Cons

Searchability - find information quickly by searching by name, title, department, etc.
Ease of use - very intuitive platform.
Dashboard - great quick glance at what you can do.

I would love to be able to search and sort by Start Date when looking up employees in HRIS.

Training Types Used

Online training
Self-taught

Online Training

Very helpful and thorough. My instructors gave breaks as necessary and I learned a lot.

Likelihood to Recommend

From what I've seen, UltiPro is best suited to a large organization. I'm sure there are more parsed down features that can be used for smaller companies, but the product we use is so vast that I think it could be over-kill for a tiny company.

Ulti works for us!

Overall Satisfaction with UltiPro