1. Home
  2. HR Management Software
  3. UKG Pro Reviews
  4. User Review of UKG Pro
UltiPro – From the Perspective of a Long Time Client
July 25, 2016

UltiPro – From the Perspective of a Long Time Client

Bruce Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

Much improved over past years during corporate growth. Most “tickets” are resolved quickly and without lingering issues.
We use the Ultipro Software suite to support the core HR, Payroll, Succession Planning, and Performance Management processes.
  • Integration is a key component that links the various modules – eliminating repetition and enhancing efficiency.
  • The product works extremely well for mid-sized companies. The total cost of ownership is extremely reasonable.
  • Initially, as Ultimate was growing at an extremely fast rate, it was difficult for the support arm to keep up with all the new functionality. This is no longer the case and customer support is robust.
  • Perhaps, more quickly adopting user recommended functionality enhancements.
  • Online training
The online sessions and Quick Tours are very strong.
Ultipro is extremely functional and effective for mid-sized organizations. It is intuitive to use and quickly implemented without monumental hassle. Very large companies that have unique requirements may have unmet needs, but my organization has not found that to be the case.

UKG Pro Feature Ratings

8.6
Employee demographic data
10
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
5
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
9.5
Report builder
10
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
9.0
Performance plans
9
Performance improvement plans
Not Rated
Review status tracking
9
Review reminders
9
Multiple review frequency
9
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated