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Ok for Now!
Updated November 03, 2017

Ok for Now!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We utilize UltiPro for core HR, payroll, UTM and recruiting.
  • UltiPro has been instrumental in helping us post our requisitions, manage our employees' PTO requests as well as assist with all government reporting.
  • Performance Management (PM) should have more options like being able to direct the routing of PMs from the managers as well as allowing for better flow. Also the look and feel of P's are cumbersome.
  • Time savings
Not yet, UltiPro Benefits is cumbersome; tying Benefits to deduction codes is very difficult to manage.
UltiPro is great for managing small companies with simple rules and setup. I did not choose UltiPro but I do believe it is a great platform for our size company.
UltiPro is best for small and midsize companies.

UKG Pro Feature Ratings

6.4
Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
5
6.0
Pay calculation
7
Support for external payroll vendors
7
Benefit plan administration
4
Direct deposit files
6
Salary revision and increment management
6
4.3
Approval workflow
4
Balance details
4
Annual carry-forward and encashment
5
3.7
View and generate pay and benefit information
3
Update personal information
3
View job history
5
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
4.0
Report builder
3
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
3.3
Performance plans
5
Performance improvement plans
Not Rated
Review status tracking
4
Review reminders
1
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
4.0
New hire portal
4
Manager tracking tools
4
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
5.7
Job Requisition Management
7
Company Website Posting
6
Publish to Social Media
6
Job Search Site Posting
6
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
5
Notifications and Alerts
4

UltiPro Support

UltiPro is expanding quickly and the support is not there. The training is too short and the Account Managers are not as knowledgeable as they should be.

Relationship with Ultimate Software

The Customer Service Team is not as knowledgeable or responsive as the implementation team.