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A time saving solution that meets a lot of our needs
Updated February 18, 2021

A time saving solution that meets a lot of our needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use UltiPro across the entire organization. Our HR team uses it daily for our HRIS.
  • Easy to use
  • Minimal clicks
  • Feedback on product enhancements/reccomendations
  • In recruiting, edit offer letters and resubmit without having to start a completely new draft.
  • In recruiting, the ability to delete draft offer letters.
  • Time savings
  • Consolidating HR administration under a single solution
Before UltiPro, we had to HRIS and used paper forms for all of our Recruiting efforts.
UltiPro is good but could use enhancement. We've had numerous complaints that after logging into the main page (from employees), it makes them log in again multiple times before Ulti realizes that they've already logged in. I also think it would be great to enhance the Org Chart functionality or at least integrate with another system that has more planning functionality.
The team is swift to respond to cases and helps support when needed.
When implementing Recruiting/Onboarding, our rep was almost always available to answer or field questions. She was polite, easy to work with, and very flexible!
We enjoy the UltiPro suite and, like the Ultimate, allows us to submit product enhancements. It makes us feel like we have a voice.

UKG Pro Feature Ratings

8.3
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
4.0
Report builder
5
Pre-built reports
6
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
Not Rated
Review status tracking
5
Review reminders
5
Multiple review frequency
5
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
7.0
Corporate goal setting
Not Rated
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
Not Rated