Overall Satisfaction with RingLead Cleanse - Duplicate Prevention
Used with sales team in SFDC order to prevent duplicates and reduce data entry by sales. Duplicates cost the company about $20 per record (storage in Marketing Automation tool), confusion on who is working what, and poor prospect experience (2 different sales people calling into the same prospect on the same day). Implementation was quick and easy with no downtime, little to no training of the sales team involved - an error message pops up saying "Are you sure you want create a new record - there is one already" with this xxxx and a link to that record. Its flexible enough to allow the person to create the record but it has already dropped duplicate creation significantly.
- Duplicate prevention
- Customizable error message - nice to have
- Reduction of duplicates - lower costs.
- Improved sales management (no more 'whose lead is it' discussions), improved forecasting and reporting.
- Reduction of loss of prospects due to multiple sales people reaching out to the same one at the same time or with different information (ie. I'm in a closing status on one record, and then I get a prospecting call as if I know nothing about the company or the product from another sales rep).
Using RingLead Cleanse - Duplicate Prevention
80 - Sales
1 - SFDC Admin
- duplicate management
Evaluating RingLead Cleanse - Duplicate Prevention and Competitors
Yes - Manual look up
- Price
- Product Features
- Product Usability
- Vendor Reputation
- Third-party Reviews
Useablity by end user
RingLead Cleanse - Duplicate Prevention Implementation
- Implemented in-house
Change management was minimal
RingLead Cleanse - Duplicate Prevention Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not Available
Using RingLead Cleanse - Duplicate Prevention
Pros | Cons |
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Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |