Item: Unitrends
Rating: 9
Author: Verified User

Overall Satisfaction with Unitrends Data Center Backup and Recovery

Use Cases and Deployment Scope

We use this appliance across the entire company. We back up all of our servers, our NAS, and all of our SQL databases using this device. It's nice to have a single pane of glass for all of the backups, one simple place to back everything up and one simple place to run all of our restores from. We were backing up basically all of our devices using different methods and with Unitrends we can back everything up to one appliance.

Pros and Cons

Pros

Easy to implement.
Integration for offsite storage of backups.
Excellent customer service.

Cons

It's not the cheapest option.
Web interface is okay, but there's always room to improve.

Return on Investment

This appliance has already saved countless hours for our engineers.
Saved me time restoring and finding backups to restore from.

Key Insights

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Alternatives Considered

We used to run Backup Exec here at the shop. It worked for us for a very long time, but we did have a lot of issues with it during that time. One of the biggest things is just having the raw disk space for the backups (we were running an older version, the dedup might be better on newer versions). When I was looking for a backup solution, it was down to this or Veeam for me and this one edged it out in the end because it was a one stop shop solution; I could get the hardware, the software and the support all in one place.

Likelihood to Recommend

I think that a lot of places could benefit from having a Unitrends appliance working for them. I haven't personally used it to backup and VMs yet, but I can't wait to try that out. I think in an environment where uptime of your servers is of the utmost importance is where a device like this really shines. Being able to run a backup copy of your server directly from the appliance in the event of a server failure gives you peace of mind knowing that you could be back up and running even in the event of a complete failure of your existing server hardware.

I think some places that might not require this level of service would be places where you're simply backing up some files or computers in a small business where your down time wouldn't be that substantial if you just had to restore from something like an external hard drive or something like that.

Unitrends Feature Ratings

Comments

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Unitrends has saved us countless man hours