One (DR) package to rule them all
March 20, 2021
One (DR) package to rule them all
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Unitrends DRaaS
- Unitrends Backup Software
- Unitrends Recovery Series Backup Appliance
Overall Satisfaction with Unitrends Data Center Backup and Recovery
We use Unitrends for everything from recovering spreadsheets, to providing DRaaS. Besides the peace of mind [of] knowing that we have protection against hardware failures and ransomware attacks, we have used it to complete our migration from physical machines to virtual. We use it to be able to roll back a system in the event of a bad update.
Support is US-based, and very knowledgeable about the product. Almost always, the first person to respond knows the answer, even to difficult problems.
Management interface is basic, but understandable and creating backups, performing restores, and creating reports is easy. New features, such as indirect monitoring for ransomware, are added from time to time.
Support is US-based, and very knowledgeable about the product. Almost always, the first person to respond knows the answer, even to difficult problems.
Management interface is basic, but understandable and creating backups, performing restores, and creating reports is easy. New features, such as indirect monitoring for ransomware, are added from time to time.
- Single vendor, tight integration.
- Intuitive interface.
- Physical or virtual appliance.
- Works best only within the Unitrends universe. Weak on integration to Azure.
- Would like to see better indexing for finding lost files across multiple backups.
- Kept 100% business functions operating when we had hardware failure.
- Predictable cost.
Do you think Unitrends delivers good value for the price?
Yes
Are you happy with Unitrends's feature set?
Yes
Did Unitrends live up to sales and marketing promises?
Yes
Did implementation of Unitrends go as expected?
Yes
Would you buy Unitrends again?
No
We chose Unitrends because of our lack of experience with Business Continuity / Disaster Recovery. Other products provided only a portion of the total functions required for an end-to-end solution. Unitrends also worked better in a Hyper-V environment than other products.