One (DR) package to rule them all
March 20, 2021

One (DR) package to rule them all

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends DRaaS
  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We use Unitrends for everything from recovering spreadsheets, to providing DRaaS. Besides the peace of mind [of] knowing that we have protection against hardware failures and ransomware attacks, we have used it to complete our migration from physical machines to virtual. We use it to be able to roll back a system in the event of a bad update.

Support is US-based, and very knowledgeable about the product. Almost always, the first person to respond knows the answer, even to difficult problems.

Management interface is basic, but understandable and creating backups, performing restores, and creating reports is easy. New features, such as indirect monitoring for ransomware, are added from time to time.
  • Single vendor, tight integration.
  • Intuitive interface.
  • Physical or virtual appliance.
  • Works best only within the Unitrends universe. Weak on integration to Azure.
  • Would like to see better indexing for finding lost files across multiple backups.
  • Kept 100% business functions operating when we had hardware failure.
  • Predictable cost.

Do you think Unitrends delivers good value for the price?


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Did Unitrends live up to sales and marketing promises?


Did implementation of Unitrends go as expected?


Would you buy Unitrends again?


We chose Unitrends because of our lack of experience with Business Continuity / Disaster Recovery. Other products provided only a portion of the total functions required for an end-to-end solution. Unitrends also worked better in a Hyper-V environment than other products.
One of the best at providing everything a medium sized business needs, in a single package, with a single vendor. No need to have an outside consultant stitch together elements from different suppliers.

Less flexible in going beyond what it does well. Works with both VMware and Hyper-V, but better with the former.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression