Great user-centric suite of products | TrustRadius

Implementation Rating

8

Minor glitches Ventiv Claims IT didn't catch during developments.

Use Cases and Deployment Scope

We just iVos to manage our workers' comp claims. It is for claims intake, management, statutory filings.

Pros and Cons

Customer centric
Adapt product to fit customers' business needs
able to reach help

little glitches in products that make the product not perfect
minor defects that were not caught during development and requires hotfixes

Return on Investment

It helped decrease manual claims hand-holding
It decreased some labor hours with its processes

Configuration

We were able to make our org's specific changes, so the flexibility in the product has been great.

Training Types Used

Online Training
In-Person Training

Online Training

9

Online (pre-recorded video) training has been great for most uses, and being able to be done at our free time.

Key Insights

Do you think Ventiv Claims delivers good value for the price?

Yes

Are you happy with Ventiv Claims's feature set?

Yes

Did Ventiv Claims live up to sales and marketing promises?

Yes

Did implementation of Ventiv Claims go as expected?

Yes

Would you buy Ventiv Claims again?

Yes

Likelihood to Recommend

Ventiv Claims has been able to meet customers' needs in their range of products and constantly undergoing development and changes we need.