Overall Satisfaction with Wingman
Since I am a Customer Success Manager, all my client meetings are recorded on Wingman. It helps the management review my calls and share feedback. Apart from this, it helps me analyze my meetings at a later point in time, clip the required meeting sections, share these recordings with the internal terms for collaboration or even share the Wingman recording with my clients if they are in need of the call recording. The dashboard is very simple to use and makes our life easier. We are easily able to analyze the call in detail, tag the required sections, and search and check specific keywords from the transcripts. It saves a lot of time for me and all the CSMs and makes us more productive on the calls as well.
- Records the meetings with transcripts
- The recordings are shareable both internally and externally
- Easy to clip recordings and search for required keywords from the transcripts
- Add the required comments to the recordings for future reference
- The voice to text conversion can be more accurate
- A feature to skip areas wherein there has been no conversation between the parties
- AI based tags for the tone of the conversation in the meeting
- Performance review becomes easier based on the recordings
- Saves a lot of time as specific sections can be trimmed and shared
- Great tool for new reps who can analyse the recordings and learn new things
Do you think Clari Copilot delivers good value for the price?
Yes
Are you happy with Clari Copilot's feature set?
Yes
Did Clari Copilot live up to sales and marketing promises?
Yes
Did implementation of Clari Copilot go as expected?
Yes
Would you buy Clari Copilot again?
Yes