A Quick Look at Workfront
August 02, 2017

A Quick Look at Workfront

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Reporting - Workfront offers a seemingly limitless number of both pre-loaded and custom reports that allow the user to get exactly what they need when they need.
  • Workflow Management - Workfront's use of predecessor, task duration, and resource management makes it easy to plan a project and execute in an organized manner.
  • Resources - Workfront offers training in multiple different formats that are accessible to all users. They also host a community page that connects other users to share best practices.
  • Workfront has so many different functionalities/nuances that make it difficult to connect the dots. It would be nice if our Workfront instance only showed what we need. Example - we don't track time via Workfront so there is no need for that option to be available.
  • Proof HQ and Workfront - These are not fully integrated and the automated workflows are difficult to understand. In addition, this feature is really well suited for small documents not large documents/slide decks.
  • Implementation - The implementation team provided by workfront is very knowledgeable of the system but does not take on a lead role in getting the system set up as you might think. It really comes down to your appointed system admin and core team to learn the system thoroughly to get it set up.
  • It is hard to provide hard numbers as we are still in the implementation phase, but, I can already see Workfront positive impact on the organization of our teams, projects and more.
Workfront is great for managing multiple accounts, projects, programs etc. For companies struggling to manage resources, track projects, drive deadlines, etc., Workfront could be a great solution for you. The ProofHQ integration is perfect for thing such as handouts, ads, fliers, etc., but not so much for large documents. If you are a looking to use the proof HQ integration for large documents with a lot of content this may not work for you.
The system administrator position is in many ways a full-time job. The system admin is really a champion of the system that is expected to attend multiple trainings, learn all the ins and outs, set the whole system up, develop the system over time, track enhancements, etc. In essence, this isn't something that you set up during implementation and then walk away from. It requires constant attention and management. If you do not have someone to dedicate to this your organization may struggle.

Adobe Workfront Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
6
Email integration
8
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated