Item: Adobe Workfront
Rating: 8
Author: Cooper Larry

Overall Satisfaction with Workfront

Pros and Cons

Pros

I think Workfront is a great product for using as a project management tool. You can track [just] about anything you want and report on anything you are working on within a project.

Cons

We tried using Workfront for a help desk request tool. It took a lot of work to create all of the forms and import all of the information we needed to get it to work. It did work but not up to the needs of our help desk and we replaced it with help desk software.

Return on Investment

Workfront has certainly automated our project management team and allowed us to track project tasks and build workflows to increase productivity. So it has made a positive impact!

Collaboration

We benefited in using Workfront to collaborate with internal and external contractors on projects. It was fairly easy to set up access to projects for both internal and external users.

Adobe Workfront Professional Services

We were assigned our own personal consultant from Workfront when we purchased the application. It was very helpful to have someone that was familiar with our operation when setting up Workfront in the beginning.

Likelihood to Recommend

Workfront is definitely configurable to about any needs you want if you want to put the time into setting it up. It is best suited as a project management tool but could be used as a help desk request app with some configuration.

Adobe Workfront Feature Ratings

Comments

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Jayne Verhaaren
(Vendor Representative) commented 8 years ago
Thanks so much for taking the time to write a thoughtful review. Please do check out Workfront Pride, our advocacy program, on the Workfront Community. We'd love to have you participate!

Workfront RX