Best ICM solution ever
June 13, 2019

Best ICM solution ever

Beth Higgins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Xactly Incent is being used to calculate monthly commissions by the Finance Team for our Sales Team, including the account executives, SDRs, Solution Consulting, CSMs and Sales management. It has automated a very manual process and allowed us to be able to analyze and review results instead of manually calculating commissions. The Sales Team can review their information prior to being paid and advised of any issues, which allows for adjustments prior to being paid.
  • Automates commission calculations and decreases the time spent on preparing them on a monthly basis.
  • Increases the Sales Team's understanding of their attainment and commissions.
  • Allows for more timely management review and approval prior to submission to payroll.
  • Being able to search and obtain information over a period of time instead just monthly and by type, i.e. credits/commissions having to be done separately.
  • Setting up a new employee on all the different tabs is time-consuming and cumbersome.
  • Being able to email the team when their statements are completely ready for review each month.
  • Reduced time processing commissions, fixing errors, sending out Excel spreadsheets to each sales person
  • Allows the Finance Team the ability to review and analyze information in a more timely manner for sales management.
  • It was step 1 in our automation journey. With Salesforce being directly connected to Xactly Incent, it shows what positive gains can be had when systems talk with each other and the value of the data that can be obtained to drive the business forward.
Honestly, for anyone who has to do commissions, Incent is a time-saving system and allows transparency to the Sales Team.