Yext for Small Businesses - Probably Not the Best Choice
July 23, 2020
Yext for Small Businesses - Probably Not the Best Choice
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Yext
It is being used to support our hyper-local strategy by managing and creating our main listings, and a bunch of citation listings through all of their APIs. We also effectively manage our listings with any required update(s) to ensure that our NAP (Name, Address, Phone) data is consistent throughout the internet. We also manage the suppression of duplicates through Yext.
Pros
- Creating Citation Listings
- Updating Citation Listings
- Duplicate Suppression
Cons
- Customer Service
- Technical Support
- Increased listing views
- Increased listing actions
Unlike Yext, which is a subscription model, Whitespark allows you to pay once to disseminate your information throughout their network and offers a very reasonable price to send any updates through the network if your NAP data has changed. Yext offers annual agreements and a constant connection to their API. If you have a lot of NAP changes, Yext is worth it.
Do you think Yext delivers good value for the price?
No
Are you happy with Yext's feature set?
Yes
Did Yext live up to sales and marketing promises?
No
Did implementation of Yext go as expected?
No
Would you buy Yext again?
No
Comments
Please log in to join the conversation