1. Home
  2. Digital Experience Platforms (DXP)
  3. Yext Reviews
  4. User Review of Yext
Yext is a great addition to our team!
August 02, 2021

Yext is a great addition to our team!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Answers
  • Listings
  • Pages
  • Knowledge Graph
  • Analytics

Overall Satisfaction with Yext

Our marketing department brought on Yext to help with implementing location pages (to drive more local traffic across the US) and increasing the functionality of our search tool. They helped build out our FAQs and target queries for future content creation (pages, resources, and blogs).
  • Identifying SEO opportunities
  • Targeting high volume keywords
  • Improving user experience
  • Turnaround time for development of listing/location pages is too long (4-6 weeks for a single entity)
  • Locations
  • Answers
  • Knowledge Graph
  • Increased traffic to our website
  • Increased sales

Do you think Yext delivers good value for the price?

Yes

Are you happy with Yext's feature set?

Yes

Did Yext live up to sales and marketing promises?

Yes

Did implementation of Yext go as expected?

Yes

Would you buy Yext again?

Yes

Yext is a great addition to any marketing team, especially where you have a website that has a lot of users searching for content. They can quickly identify areas for improvement to increase traffic or create a better user experience. We love the Answers tool and FAQs, as it has reduced calls and emails (users now find the answers they need online). Location pages have increased our footprint in local markets, as well. The only issue we have is with communication and turnaround time. Over the last few months, projects that used to take 5-7 business days have taken over 2 months to complete, and we had to continually reach out for status updates. We're hoping this is just a temporary issue since their previous work has been stellar.