Item: Zoho Social
Rating: 9
Author: Jo Ann Fletcher

Use Cases and Deployment Scope

Zoho Social is being used by our marketing team to assist with posting on all our social media channels. The team includes two people that have to collaborate together. We were looking for a solution that can assist with productivity and organization of our social media strategy, in addition to allow for future scheduling of posts and tracking metrics.

Pros and Cons

Future Post Scheduling
Posting on multiple channels
Organization
Reposting

Need to be able to posts on Pinterest
Ability to easily view scheduled posts, especially images all at once
Need to be able to posts on TikTok

Return on Investment

Zoho Social has helped to cut down the time need to post on social media by at least 60%
Zoho Social has made it easy to quickly see how each post is performing on the different social media platforms

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

Zoho Social is really quite easy to use. We had no problems with setup and the team regularly checked in to make sure that there were no problems and to discuss our needs. The tool has met expectations and in some instances exceeded our expectations.

Support Rating

The team is very supportive and easy to contact if needed.

Likelihood to Recommend

Zoho Social seems to be great if wanting to posts on multiple social media channels. It also provides a quick view of the performance of each posts and an easy way to track mentions and hashtags. It also integrates well with various tools, we specifically use it with Canva.

Zoho Social is Easy to Use and Implement. I would recommend!

Overall Satisfaction with Zoho Social