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Zoominfo Review
December 03, 2020

Zoominfo Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

ZoomInfo is used to auto enrich leads, contacts, and accounts with their database information across our entire org. We also use it for account creation by our Sales team and parent-child structuring. We also use it for territory mapping and management.
  • Lots of data available for enrichment
  • Easy set up
  • Set it and forget it is great
  • Expensive, tends to charge for every little thing.
  • Wish there was time stamping for when things were enriched.
  • Customer support usually just tries to sell you things without solving problems.
  • We have been able to accurately map our territories from account creations.
  • Increased number of leads outreached to.
ZoomInfo works great as an enrichment solution for smaller orgs; it's easy to set up and use. However, once you start running thousands of records at a time, things get harder to manage and more expensive. We also love that we are able to import account information directly from ZoomInfo. This prevents Sales from making weird rogue accounts with no information.

ZoomInfo Sales Feature Ratings

6.7
Advanced search
7
Identification of new leads
7
List quality
6
List upload/download
8
Ideal customer targeting
6
Load time/data access
6
6.3
Contact information
7
Company information
7
Industry information
5
5.8
Salesforce integration
6
Company/business profiles
7
Alerts and reminders
3
Data hygiene
6
Automatic data refresh
7
Sales Intelligence Email Features ()
Not Rated