Dawn Vanderkooi
Dawn Vanderkooi
Member for 4 years
4 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Contact Center Supervisor |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | 211 WNY / Olmsted Center for Sight |
| Industry | Telecommunications |
| Size | 11-50 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Microsoft 365 | 4 years | |
NICE CXone | 4 years | Novice |
Salesforce Commerce Cloud | 4 years | |
TeamViewer | 4 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| NICE CXone | May 22, 2020 | Read Review | |
| Microsoft Office 365 | May 28, 2020 | ||
| TeamViewer | May 28, 2020 | ||
| Salesforce Commerce Cloud | May 28, 2020 |