What users are saying about
2 Ratings
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Top Rated
1471 Ratings
2 Ratings
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Score 6.1 out of 101

JIRA

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Top Rated
1471 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

JIRA

Despite my frustrations with our team's specific setups, I have to say that JIRA is truly a wonderful project management tool for large teams and companies. If your team is very small, simpler software would probably meet your needs. But JIRA offers so many features, giving you granular control over every element of your board, and integrating seamlessly with Confluence and Salesforce. JIRA has become the hub of our product team.
Elissa Bernstein profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
JIRA
Task Management
10000ft
6.0
JIRA
Resource Management
10000ft
6.0
JIRA
Gantt Charts
10000ft
2.0
JIRA
Scheduling
10000ft
2.0
JIRA
Workflow Automation
10000ft
2.0
JIRA
Team Collaboration
10000ft
1.0
JIRA
Document Management
10000ft
2.0
JIRA
Email integration
10000ft
1.0
JIRA
Timesheet Tracking
10000ft
7.0
JIRA
Change request and Case Management
10000ft
2.0
JIRA
Budget and Expense Management
10000ft
7.0
JIRA

Professional Services Automation

10000ft
5.0
JIRA
Quotes/estimates
10000ft
6.0
JIRA
Invoicing
10000ft
2.0
JIRA
Project & financial reporting
10000ft
7.0
JIRA

Pros

10000ft

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available

JIRA

  • Tracking of current projects for large teams
  • Time management
  • Data gathering for developing workflow procedures and expectations
Mitchell Brand profile photo

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
No photo available

JIRA

  • Sorting of attachments in individual tickets
Mitchell Brand profile photo

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available

JIRA

JIRA 5.4
Based on 33 answers
We are very heavily dependent on Atlassian JIRA and have made it an integral part of our engineering and development best practices.
Clinton Jones profile photo

Usability

10000ft

No score
No answers yet
No answers on this topic

JIRA

JIRA 8.2
Based on 25 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Support

10000ft

No score
No answers yet
No answers on this topic

JIRA

JIRA 8.4
Based on 13 answers
I haven't had to interact with their support team, outside of maybe reading some online help or blog articles. So I can't really comment on their support team, but the fact that I haven't needed to use them says quite a lot about the quality and ease of use of this system.
Richard Davies profile photo

Implementation

10000ft

No score
No answers yet
No answers on this topic

JIRA

JIRA 9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
No photo available

JIRA

As mentioned before, JIRA is a very big tool which also is the reason why we're using it for complex tasks in our company. Other project management tools are often easier to use and have a nicer UI but they simply don't offer the same amount of settings and features.
Fabian Kuhn profile photo

Return on Investment

10000ft

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available

JIRA

  • As a product manager I needed to make sure that all teams were aware of priority and that new items went through triage and were accounted for in a timely manner. JIRA took us away from the headache of spreadsheets and daily meetings, to one transparent system with real time dashboards that required no meetings. People could just do their work because they knew what was the next most important item. This must have saved hundreds of thousands of hours over the years.
Tracy Walton profile photo

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

JIRA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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