What users are saying about

10000ft

2 Ratings

JIRA

1056 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

JIRA

1056 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

JIRA

If you are a strict Agile devotee, JIRA will disappoint you -- Atlassian has a very specific interpretation of how to run Agile and it's not necessarily for everyone. However, having implemented an SDLC in three different companies based upon JIRA I've grown confident that few companies are so rigid in their interpretation of these rules such that JIRA is a good option. Keep in mind your team size -- it gets pricey as your team grows (they know that they have you locked in).

Feature Rating Comparison

Project Management

10000ft
3.5
JIRA
Task Management
10000ft
6.0
JIRA
Resource Management
10000ft
6.0
JIRA
Gantt Charts
10000ft
2.0
JIRA
Scheduling
10000ft
2.0
JIRA
Workflow Automation
10000ft
2.0
JIRA
Team Collaboration
10000ft
1.0
JIRA
Document Management
10000ft
2.0
JIRA
Email integration
10000ft
1.0
JIRA
Timesheet Tracking
10000ft
7.0
JIRA
Change request and Case Management
10000ft
2.0
JIRA
Budget and Expense Management
10000ft
7.0
JIRA

Professional Services Automation

10000ft
5.0
JIRA
Quotes/estimates
10000ft
6.0
JIRA
Invoicing
10000ft
2.0
JIRA
Project & financial reporting
10000ft
7.0
JIRA

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • The biggest impact from experience with JIRA is the transformation it took from when I first started using it, until now. It seemed like the good folks at JIRA really practiced what they preached and I reaped the benefits. When I first started using the agile boards, it was at a time when they had just come out with a new version if you will and were sunsetting the old version (I can't remember the names). Anyhow, the agile board worked enough for me to check the box that I had a backlog. It did the basics. As time went on however, I was thoroughly impressed at the features that they added. It was as if they had been sitting at my desk alongside me and noticing my frustrations and then fixing them.
  • Other favorite features, dashboards, saved searches, workflow, labels, advanced search query, linked issues, follow issue, history, batch updates, view in issue navigator. All these features seriously make life easier when working in JIRA. The administrative headaches of product management are out the window.
  • I also dig the administrative features like find my field. This makes it so easy for an administrator to identify the cause of a configuration error and fix/test quickly.

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • One thing that ever bothered me about JIRA was the rank feature. It used to be a global rank, so I could I query issues and display them in results by order of priority (rank) regardless of what sprint they were in. Now rank is only applicable in the context of a sprint, which is not so powerful really if I want to prioritize across several teams regardless of sprint.
  • It would be nice to batch update labels, and not have the "all or nothing" approach. At least they have keyboard shortcuts that make updating many issues one at a time a total breeze.
  • At my new company, I'm having a hard time converting my peers and management into JIRA admirers. Their concerns are mainly the price and the ease in which the system can be integrated into our homegrown system. Can you make some sort of browser plugin that could compare how long it takes me to complete the same work in JIRA vs my current application?

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
JIRA5.4
Based on 33 answers
We are very heavily dependent on Atlassian JIRA and have made it an integral part of our engineering and development best practices.

Usability

No score
No answers yet
No answers on this topic
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet

Support

No score
No answers yet
No answers on this topic
JIRA8.8
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
JIRA blows Sharepoint out of the water. I've been a heavy user of both and the JIRA implementation we have now has reduced so many headaches within our organization. At one time, we had physical cards to track Sharepoint issues and were forced to stand around a board for 15 minutes, twice a week, fighting for urgency. JIRA has made it easier to enter tickets, prioritize them, watch them through the entire process and sign off upon completion

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • Better communication between development and support tiers. - Positive
  • ACCOUNTABILITY!!!!!!!!!!!!! - Positive
  • Consolidation of spreadsheets, emails, word docs, etc. That we used before JIRA to track incidents and initiatives. - Positive
  • Once the business flow is formalized through a tool such as JIRA, corporate politics rears it's head angrier than ever. - Negative, though not a fault of the JIRA solution singularly.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details