What users are saying about

10000ft

2 Ratings

JIRA

Top Rated
1103 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

JIRA

Top Rated
1103 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

JIRA

JIRA is perfect for planning and tracking the work of different teams in a company. However, it's a really big tool with a lots of features and therefore, it makes sense to use other project management tools besides it. E.g. we're using JIRA for our IT tasks for which it's suited just perfectly while were using projectplace in the design team which does the job much better in a small team with tasks that are not very complex to specify.

Feature Rating Comparison

Project Management

10000ft
3.5
JIRA
Task Management
10000ft
6.0
JIRA
Resource Management
10000ft
6.0
JIRA
Gantt Charts
10000ft
2.0
JIRA
Scheduling
10000ft
2.0
JIRA
Workflow Automation
10000ft
2.0
JIRA
Team Collaboration
10000ft
1.0
JIRA
Document Management
10000ft
2.0
JIRA
Email integration
10000ft
1.0
JIRA
Timesheet Tracking
10000ft
7.0
JIRA
Change request and Case Management
10000ft
2.0
JIRA
Budget and Expense Management
10000ft
7.0
JIRA

Professional Services Automation

10000ft
5.0
JIRA
Quotes/estimates
10000ft
6.0
JIRA
Invoicing
10000ft
2.0
JIRA
Project & financial reporting
10000ft
7.0
JIRA

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • It is a well-known and recognized issue tracking tool.
  • It is extremely customizable, both in terms of customization of the tickets themselves as well as how one can apply workflows to manage your process.
  • Given its wide usage in the market, there are a number of 3rd party plugins/integrations available for JIRA; you can tie it to your repository and have an integrated view of development within the issue tracking tool (for example).

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • JIRA is far too cumbersome. The learning curve to become proficient was sharp enough to cause several of our less technical people to give up learning how to truly utilize the tool, and keep things very basic. It ended up being handed over to Engineering (me, in particular because of my success with Confluence), and I also found it cumbersome but not really difficult to learn.
  • While not an issue for us, I can see potential for a business to need to tailor their process around JIRA and how JIRA perceives typical ticketing/PM process.
  • There are quirks with how JIRA chooses to think of business process that make the creation of some work flows more difficult and the path to engineer them less than intuitive.

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
JIRA5.2
Based on 33 answers
JIRA is a tool that gets updated regularly. This is a sure sign that there is a company behind it that is always improving the quality of their product. This means we can rely on usage of this tool for years to come. Considering we have a lot of projects and tasks in JIRA and knowing it's a tool with a future we will definitely keep using it. Also, even though we don't attach a lot of files to our tasks, I don't think there are any storage limits.

Usability

No score
No answers yet
No answers on this topic
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet

Support

No score
No answers yet
No answers on this topic
JIRA8.9
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
JIRA blows Sharepoint out of the water. I've been a heavy user of both and the JIRA implementation we have now has reduced so many headaches within our organization. At one time, we had physical cards to track Sharepoint issues and were forced to stand around a board for 15 minutes, twice a week, fighting for urgency. JIRA has made it easier to enter tickets, prioritize them, watch them through the entire process and sign off upon completion

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • The software development process is more efficient and effective because of JIRA.
  • Requests from stakeholders are better defined.
  • Expectations for work are more clearly understood and confusion around when something will be delivered has been eliminated.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details