What users are saying about
2 Ratings

JIRA

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Top Rated
1209 Ratings
2 Ratings
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Score 5.4 out of 101

JIRA

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Top Rated
1209 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

JIRA

JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.
Mitchell Brand profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
JIRA
Task Management
10000ft
6.0
JIRA
Resource Management
10000ft
6.0
JIRA
Gantt Charts
10000ft
2.0
JIRA
Scheduling
10000ft
2.0
JIRA
Workflow Automation
10000ft
2.0
JIRA
Team Collaboration
10000ft
1.0
JIRA
Document Management
10000ft
2.0
JIRA
Email integration
10000ft
1.0
JIRA
Timesheet Tracking
10000ft
7.0
JIRA
Change request and Case Management
10000ft
2.0
JIRA
Budget and Expense Management
10000ft
7.0
JIRA

Professional Services Automation

10000ft
5.0
JIRA
Quotes/estimates
10000ft
6.0
JIRA
Invoicing
10000ft
2.0
JIRA
Project & financial reporting
10000ft
7.0
JIRA

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available
  • Tracking of current projects for large teams
  • Time management
  • Data gathering for developing workflow procedures and expectations
Mitchell Brand profile photo

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
No photo available
  • One thing that ever bothered me about JIRA was the rank feature. It used to be a global rank, so I could I query issues and display them in results by order of priority (rank) regardless of what sprint they were in. Now rank is only applicable in the context of a sprint, which is not so powerful really if I want to prioritize across several teams regardless of sprint.
  • It would be nice to batch update labels, and not have the "all or nothing" approach. At least they have keyboard shortcuts that make updating many issues one at a time a total breeze.
  • At my new company, I'm having a hard time converting my peers and management into JIRA admirers. Their concerns are mainly the price and the ease in which the system can be integrated into our homegrown system. Can you make some sort of browser plugin that could compare how long it takes me to complete the same work in JIRA vs my current application?
Tracy Walton profile photo

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available
JIRA5.2
Based on 33 answers
We are very heavily dependent on Atlassian JIRA and have made it an integral part of our engineering and development best practices.
Clinton Jones profile photo

Usability

No score
No answers yet
No answers on this topic
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Support

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
No photo available
I have used other tools like Trello, FogBugz, Bugzilla, Backlog, etc.Overall JIRA comes across as a clear winner. Perhaps the only close competitor is Bugzilla since it is open source and has a lot of other features that have been built for it, even if by many different teams.Overall, JIRA is robust, configurable and scalable.
Amrinder Arora profile photo

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available
  • Cost management
  • Enhance decision making
  • Reduce time to market
  • Improve supplier or partner relationships
Gaurav Manani profile photo

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details