What users are saying about
7 Ratings
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Score 9.1 out of 100
8 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • 17hats ranks higher in 4 feature sets: Sales Force Automation, CRM Project Management, Customization, Security
  • Bitochon Sales CRM Portal ranks higher in 4 feature sets: Customer Service & Support, Marketing Automation, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.5

17hats

95%
8.9

Bitochon Sales CRM Portal

89%
Bitochon Sales CRM Portal ranks higher in 5/9 features

Customer data management / contact management

9.9
99%
2 Ratings
10.0
100%
1 Rating

Workflow management

9.9
99%
2 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
8.0
80%
1 Rating

Contract management

10.0
100%
2 Ratings
8.0
80%
1 Rating

Quote & order management

10.0
100%
1 Rating
8.0
80%
1 Rating

Interaction tracking

8.0
80%
1 Rating
10.0
100%
1 Rating

Territory management

N/A
0 Ratings
9.0
90%
1 Rating

Opportunity management

N/A
0 Ratings
10.0
100%
1 Rating

Channel / partner relationship management

N/A
0 Ratings
8.0
80%
1 Rating

Customer Service & Support

8.0

17hats

80%
9.0

Bitochon Sales CRM Portal

90%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Case management

8.0
80%
1 Rating
9.0
90%
1 Rating

Call center management

N/A
0 Ratings
9.0
90%
1 Rating

Help desk management

N/A
0 Ratings
9.0
90%
1 Rating

Marketing Automation

8.0

17hats

80%
9.0

Bitochon Sales CRM Portal

90%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
10.0
100%
1 Rating

Email marketing

N/A
0 Ratings
8.0
80%
1 Rating

CRM Project Management

9.5

17hats

95%
9.3

Bitochon Sales CRM Portal

93%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
9.0
90%
1 Rating

Billing and invoicing management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Reporting

N/A
0 Ratings
10.0
100%
1 Rating

Customization

9.9

17hats

99%
8.8

Bitochon Sales CRM Portal

88%
17hats ranks higher in 2/4 features

Custom fields

9.8
98%
2 Ratings
9.0
90%
1 Rating

Custom objects

10.0
100%
1 Rating
8.0
80%
1 Rating

Scripting environment

N/A
0 Ratings
9.0
90%
1 Rating

API for custom integration

N/A
0 Ratings
9.0
90%
1 Rating

Security

9.5

17hats

95%
9.0

Bitochon Sales CRM Portal

90%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
9.0
90%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
9.0
90%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%
9.0

Bitochon Sales CRM Portal

90%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Marketing automation

8.0
80%
1 Rating
9.0
90%
1 Rating

Compensation management

N/A
0 Ratings
9.0
90%
1 Rating

Platform

8.0

17hats

80%
10.0

Bitochon Sales CRM Portal

100%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
10.0
100%
1 Rating

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
9.0

Bitochon Sales CRM Portal

90%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
8.0
80%
1 Rating

Pipeline visualization

N/A
0 Ratings
10.0
100%
1 Rating

Customizable reports

N/A
0 Ratings
9.0
90%
1 Rating

Social CRM

17hats

Feature Set Not Supported
N/A
8.5

Bitochon Sales CRM Portal

85%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Social data

N/A
0 Ratings
9.0
90%
1 Rating

Social engagement

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
7.0

Bitochon Sales CRM Portal

70%
1 Rating

Usability

9.0

17hats

90%
1 Rating

Bitochon Sales CRM Portal

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

Bitochon Sales CRM Portal

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Bitochon Sales CRM Portal Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

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