17hats vs. Bitochon Sales CRM Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Bitochon Sales CRM Portal
Score 8.7 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Pricing
17hatsBitochon Sales CRM Portal
Editions & Modules
Starting Price
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
17hatsBitochon Sales CRM Portal
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
17hatsBitochon Sales CRM Portal
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
Bitochon Sales CRM Portal
8.9
1 Ratings
15% above category average
Customer data management / contact management10.02 Ratings10.01 Ratings
Workflow management10.02 Ratings9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.01 Ratings
Contract management10.02 Ratings8.01 Ratings
Quote & order management10.01 Ratings8.01 Ratings
Interaction tracking8.01 Ratings10.01 Ratings
Territory management00 Ratings9.01 Ratings
Opportunity management00 Ratings10.01 Ratings
Channel / partner relationship management00 Ratings8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
18% above category average
Case management8.01 Ratings9.01 Ratings
Call center management00 Ratings9.01 Ratings
Help desk management00 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Lead management8.01 Ratings10.01 Ratings
Email marketing00 Ratings8.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
23% above category average
Bitochon Sales CRM Portal
9.3
1 Ratings
20% above category average
Task management9.01 Ratings9.01 Ratings
Billing and invoicing management10.02 Ratings9.01 Ratings
Reporting00 Ratings10.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
Bitochon Sales CRM Portal
8.8
1 Ratings
15% above category average
Custom fields9.92 Ratings9.01 Ratings
Custom objects10.01 Ratings8.01 Ratings
Scripting environment00 Ratings9.01 Ratings
API for custom integration00 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
8% above category average
Single sign-on capability10.01 Ratings9.01 Ratings
Role-based user permissions9.01 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
Bitochon Sales CRM Portal
9.0
1 Ratings
23% above category average
Marketing automation8.01 Ratings9.01 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Bitochon Sales CRM Portal
10.0
1 Ratings
28% above category average
Mobile access8.01 Ratings10.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
17hats
-
Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Forecasting00 Ratings8.01 Ratings
Pipeline visualization00 Ratings10.01 Ratings
Customizable reports00 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
17hats
-
Ratings
Bitochon Sales CRM Portal
8.5
1 Ratings
16% above category average
Social data00 Ratings9.01 Ratings
Social engagement00 Ratings8.01 Ratings
Best Alternatives
17hatsBitochon Sales CRM Portal
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsBitochon Sales CRM Portal
Likelihood to Recommend
10.0
(2 ratings)
7.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
17hatsBitochon Sales CRM Portal
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
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Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
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Bitochon Technologies
No answers on this topic
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
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Bitochon Technologies
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
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Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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ScreenShots