1ShoppingCart vs WooCommerce

• Access to contact information and creating customer profiles - good for reaching out through customer service, accessing email address, address and detailed information on the client helpful for responding quickly and easily
• Able to add products and programs through auto responders - able to help share information with different groups of people easily and based on specific options within 1ShoppingCart
• Easy to create coupon codes and pass to customers or add to website or newsletter for specific time ranges and products
• Simple to add different products and sell easily with the integrated shopping cart
• Great tool for multiple users to use and work as a virtual team based on different tasks and range that 1ShoppingCart has
• Ability to create detailed reports based on sales, customers, and so much more. Very helpful for planning.

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• Out of the box, WooCommerce gives you all the basics you need to get an e-commerce website up and running quickly and simply. Once you add some extensions, it's one of the most powerful e-commerce open-source software out there, and I've worked with all of the top software.
• Basic configuration of a store with WooCommerce is easy and quick to understand, the user-friendly interface really makes it a no-brainer.
• Thanks to the excellent integration with Wordpress, WooCommerce makes extending easy with plugins that are really plug and play. Whether you need a simple basic or a complex advanced e-commerce platform, you can easily make it happen with WooCommerce.
• The user-friendliness of WooCommerce really makes it easy for my clients to administrate their online stores once I've built their site....my clients love it, and so do I.

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• I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
• When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
• Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!

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• Scalability is an issue. It all depends, but some queries are slow and with over 10,000 products you can suffer. It can be fixed (we did) but it isn't out of the box.
• Coupons and codes is very poorly implemented. There are extensions for that, but again, out of the box isn't great.
• Database performance in general is not amazing. You can optimize, but for larger stores (+2,000 products) you'll need to invest some time in optimizing.
• Shipping options. This is so weirdly implemented. We fixed it with a plugin (not that easy) but if you want to offer multiple shipping options, based on weight or volume, you might need to spend some time.

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• Better ability to gather information quickly for customers to support in the customer service response time
• Faster lead conversion
• Ability for multiple users to use the product under different user names so the team can work on different projects at once
• Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs

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• For a minimal investment my clients were able to either refresh their existing (and antiquated) website or launch a new e-commerce initiative quickly and with style.
• Certainly clients who had never been involved in e-comerce are now have a steady revenue stream that was previously untapped.
• Clients migrating from aging platforms like ZenCart now experience vastly simplified site management, product creation and the wealth of display customizability either via WordPress themes or knowledge of HTML/CSS

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