2 Step Reviews vs. SmileBack
2 Step Reviews vs. SmileBack
Product | Rating | Most Used By | Product Summary | Starting Price |
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2 Step Reviews | N/A | N/A | N/A | |
SmileBack | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
2 Step Reviews | SmileBack | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
2 Step Reviews | SmileBack | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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2 Step Reviews | SmileBack | |
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Small Businesses | Growave Score 9.4 out of 10 | Growave Score 9.4 out of 10 |
Medium-sized Companies | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
Enterprises | Bazaarvoice Score 8.3 out of 10 | Bazaarvoice Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
2 Step Reviews | SmileBack | |
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Likelihood to Recommend | - (0 ratings) | 6.0 (20 ratings) |
Usability | - (0 ratings) | 6.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.3 (7 ratings) |
2 Step Reviews | SmileBack | |
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Likelihood to Recommend | 2 Step Reviews No answers on this topic | ConnectWise |
Pros | 2 Step Reviews No answers on this topic | ConnectWise |
Cons | 2 Step Reviews No answers on this topic | ConnectWise |
Usability | 2 Step Reviews No answers on this topic | ConnectWise |
Support Rating | 2 Step Reviews No answers on this topic | ConnectWise |
Alternatives Considered | 2 Step Reviews No answers on this topic | ConnectWise |
Return on Investment | 2 Step Reviews No answers on this topic | ConnectWise |
ScreenShots | SmileBack Screenshots |