What users are saying about
15 Ratings
41 Ratings
15 Ratings
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Score 5.8 out of 101
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

Mavenlink

I love Mavenlink and personally did a lot of research on similar tools to find the one that fit our organization's needs. This tool is really comprehensive and can be scaled up and down depending on your organization's needs. I can easily see this working for both a small or large organization and we have even considered recommending this to clients! Also, they have a really great R&D team and roll out new features and updates regularly
Kate Battle profile photo

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Mavenlink
Pay calculation
24SevenOffice
7.0
Mavenlink
Benefit plan administration
24SevenOffice
7.5
Mavenlink
Direct deposit files
24SevenOffice
5.5
Mavenlink
Salary revision and increment management
24SevenOffice
8.5
Mavenlink
Reimbursement management
24SevenOffice
7.5
Mavenlink

Customization

24SevenOffice
8.0
Mavenlink
API for custom integration
24SevenOffice
9.0
Mavenlink
Plug-ins
24SevenOffice
7.0
Mavenlink

Security

24SevenOffice
7.2
Mavenlink
Single sign-on capability
24SevenOffice
7.0
Mavenlink
Role-based user permissions
24SevenOffice
7.5
Mavenlink

Reporting & Analytics

24SevenOffice
7.2
Mavenlink
Dashboards
24SevenOffice
7.0
Mavenlink
Standard reports
24SevenOffice
8.0
Mavenlink
Custom reports
24SevenOffice
6.5
Mavenlink

General Ledger and Configurable Accounting

24SevenOffice
6.5
Mavenlink
Accounts payable
24SevenOffice
6.0
Mavenlink
Accounts receivable
24SevenOffice
6.5
Mavenlink
Global Financial Support
24SevenOffice
7.5
Mavenlink
Primary and Secondary Ledgers
24SevenOffice
7.0
Mavenlink
Intercompany Accounting
24SevenOffice
6.0
Mavenlink
Localizations
24SevenOffice
7.5
Mavenlink
Journals and Reconciliations
24SevenOffice
6.0
Mavenlink
Enterprise Accounting
24SevenOffice
5.5
Mavenlink
Configurable Accounting
24SevenOffice
7.5
Mavenlink
Centralized Rules Framework
24SevenOffice
6.0
Mavenlink
Standardized Processes
24SevenOffice
6.0
Mavenlink

Inventory Management

24SevenOffice
7.1
Mavenlink
Inventory tracking
24SevenOffice
8.0
Mavenlink
Automatic reordering
24SevenOffice
7.0
Mavenlink
Location management
24SevenOffice
7.0
Mavenlink
Manufacturing module
24SevenOffice
6.5
Mavenlink

Order Management

24SevenOffice
7.8
Mavenlink
Pricing
24SevenOffice
8.0
Mavenlink
Order entry
24SevenOffice
9.0
Mavenlink
Credit card processing
24SevenOffice
7.0
Mavenlink
Cost of goods sold
24SevenOffice
8.5
Mavenlink
Order Orchestration
24SevenOffice
7.5
Mavenlink
End-to-end order visibility
24SevenOffice
7.5
Mavenlink
Order exception Resolution
24SevenOffice
7.0
Mavenlink

Subledger and Financial Process

24SevenOffice
7.4
Mavenlink
Automated Invoice Processing
24SevenOffice
8.0
Mavenlink
Shared Services Payments
24SevenOffice
7.0
Mavenlink
Billings Management
24SevenOffice
6.0
Mavenlink
Customer Receipt Applications
24SevenOffice
8.0
Mavenlink
Customer Collections
24SevenOffice
8.0
Mavenlink
Revenue Recognition
24SevenOffice
8.0
Mavenlink
Cash Management
24SevenOffice
9.0
Mavenlink
Asset Management
24SevenOffice
6.5
Mavenlink
Travel & Expense Management
24SevenOffice
8.0
Mavenlink
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
Mavenlink
Period Close
24SevenOffice
7.0
Mavenlink
Transactions Tax
24SevenOffice
8.0
Mavenlink
Subledger Reconciliations
24SevenOffice
6.5
Mavenlink
3rd Party Accounting Systems
24SevenOffice
7.5
Mavenlink

Project Financial Management

24SevenOffice
7.3
Mavenlink
Budgeting and Forecasting
24SevenOffice
8.5
Mavenlink
Project Costing
24SevenOffice
7.0
Mavenlink
Cost Capture
24SevenOffice
8.5
Mavenlink
Capital Project Management
24SevenOffice
6.5
Mavenlink
Customer Invoicing
24SevenOffice
6.5
Mavenlink
Customer Contract Compliance
24SevenOffice
8.5
Mavenlink
Project Revenue Recognition
24SevenOffice
8.0
Mavenlink
Project Financial Performance Analysis
24SevenOffice
8.0
Mavenlink
Project Financials Dashboard
24SevenOffice
6.0
Mavenlink
Real-time Financial Reporting
24SevenOffice
7.0
Mavenlink
Embedded Business Intelligence
24SevenOffice
6.0
Mavenlink
Project Planning Collaboration
24SevenOffice
7.5
Mavenlink

Project Execution Management

24SevenOffice
7.4
Mavenlink
Project Planning and Scheduling
24SevenOffice
8.0
Mavenlink
Project Manager Dashboard
24SevenOffice
7.5
Mavenlink
Resource Manager Dashboard
24SevenOffice
8.0
Mavenlink
Task Insight for Project Managers
24SevenOffice
7.5
Mavenlink
Project Manager Mobile Functionality
24SevenOffice
6.0
Mavenlink
Team Member Task Collaboration
24SevenOffice
7.0
Mavenlink
Team Member Mobile Functionality
24SevenOffice
5.5
Mavenlink
Project Candidate Search
24SevenOffice
7.0
Mavenlink
Project Candidate Comparison and Analysis
24SevenOffice
6.5
Mavenlink
Defineable Resource Pools
24SevenOffice
9.0
Mavenlink
Defineable Resource Pools
24SevenOffice
7.0
Mavenlink
Talent Profiles
24SevenOffice
7.0
Mavenlink
Real-Time Project Reporting
24SevenOffice
8.5
Mavenlink
Absence Management
24SevenOffice
8.0
Mavenlink
Product Lifecycle Management
24SevenOffice
8.0
Mavenlink

Grants Management

24SevenOffice
7.4
Mavenlink
Award Lifecycle Management
24SevenOffice
8.0
Mavenlink
Spending Control
24SevenOffice
6.5
Mavenlink
Indirect Cost Management
24SevenOffice
7.5
Mavenlink
Billing
24SevenOffice
7.5
Mavenlink

Procurement

24SevenOffice
6.8
Mavenlink
Sourcing Team Collaboration
24SevenOffice
8.0
Mavenlink
Sourcing Analysis
24SevenOffice
7.0
Mavenlink
Bids Analyzed and Compared
24SevenOffice
7.0
Mavenlink
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
Mavenlink
Contract Authoring
24SevenOffice
7.5
Mavenlink
Contract Compliance Management
24SevenOffice
6.5
Mavenlink
Contract History
24SevenOffice
5.5
Mavenlink
Contract Renewal Automation
24SevenOffice
7.5
Mavenlink
Contract Repository
24SevenOffice
6.5
Mavenlink
Contract Standardization and Enforcement
24SevenOffice
6.0
Mavenlink
Electronic Signatures
24SevenOffice
7.0
Mavenlink
Invoice Automated Matching
24SevenOffice
8.5
Mavenlink
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Mavenlink
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
Mavenlink
Spend Compliance Management
24SevenOffice
6.5
Mavenlink
Supplier Assessment
24SevenOffice
7.5
Mavenlink
Supplier Communication and Collaboration
24SevenOffice
7.5
Mavenlink
Supplier Management
24SevenOffice
5.5
Mavenlink
Supplier Portal
24SevenOffice
6.0
Mavenlink

Risk Management

24SevenOffice
6.9
Mavenlink
Risk Repository
24SevenOffice
7.0
Mavenlink
Control Management
24SevenOffice
8.0
Mavenlink
Control Mapping
24SevenOffice
5.5
Mavenlink
Control Efficiency Assessments
24SevenOffice
7.0
Mavenlink
Automated Control Assessments
24SevenOffice
7.5
Mavenlink
Assessment Capture
24SevenOffice
6.5
Mavenlink
Issue Detection
24SevenOffice
7.0
Mavenlink
Automatic Notification
24SevenOffice
8.0
Mavenlink
Remediation and Certification
24SevenOffice
5.5
Mavenlink

Logistics

24SevenOffice
7.0
Mavenlink
Transportation Planning and Optimization
24SevenOffice
7.5
Mavenlink
Transportation Sourcing Management
24SevenOffice
5.5
Mavenlink
Transportation Process Integration
24SevenOffice
7.0
Mavenlink
Transportation Execution Management
24SevenOffice
7.0
Mavenlink
Freight Payment Automation
24SevenOffice
8.5
Mavenlink
Trade Management
24SevenOffice
6.0
Mavenlink
Trade Regulatory Compliance Management
24SevenOffice
8.0
Mavenlink
Customs Entry Management
24SevenOffice
6.0
Mavenlink
Customs Document Management
24SevenOffice
7.5
Mavenlink
Customs Document Collaboration
24SevenOffice
8.0
Mavenlink
Fulfillment Management
24SevenOffice
6.0
Mavenlink
Inventory Visibility
24SevenOffice
9.0
Mavenlink
Warehouse Workforce Management
24SevenOffice
5.0
Mavenlink

Manufacturing

24SevenOffice
6.7
Mavenlink
Production Process Design
24SevenOffice
8.5
Mavenlink
Supply Chain Business Flows
24SevenOffice
7.0
Mavenlink
Production Management
24SevenOffice
8.0
Mavenlink
Contracted Manufacturing Management
24SevenOffice
5.5
Mavenlink
Configuration Management
24SevenOffice
6.5
Mavenlink
Work Definition
24SevenOffice
5.5
Mavenlink
Work Execution
24SevenOffice
7.5
Mavenlink
Advanced Fulfillment
24SevenOffice
6.5
Mavenlink
Manufacturing Costs
24SevenOffice
5.5
Mavenlink

Supply Chain

24SevenOffice
7.9
Mavenlink
Forecasting
24SevenOffice
8.0
Mavenlink
Inventory Planning
24SevenOffice
9.0
Mavenlink
Multi-tier Supply Chain Planning
24SevenOffice
6.5
Mavenlink
Performance Monitoring
24SevenOffice
8.0
Mavenlink

Product Lifecycle Management

24SevenOffice
7.4
Mavenlink
Ideation Management
24SevenOffice
8.0
Mavenlink
Requirements Management
24SevenOffice
6.0
Mavenlink
Proposal Management
24SevenOffice
5.0
Mavenlink
Innovation Portfolio Management
24SevenOffice
7.0
Mavenlink
Product Master Data Management
24SevenOffice
8.5
Mavenlink
Vendor Portal
24SevenOffice
8.0
Mavenlink
Project Portfolio Management
24SevenOffice
9.5
Mavenlink

Project Management

24SevenOffice
Mavenlink
7.3
Task Management
24SevenOffice
Mavenlink
8.5
Resource Management
24SevenOffice
Mavenlink
7.7
Gantt Charts
24SevenOffice
Mavenlink
8.1
Scheduling
24SevenOffice
Mavenlink
6.1
Workflow Automation
24SevenOffice
Mavenlink
8.2
Team Collaboration
24SevenOffice
Mavenlink
7.7
Document Management
24SevenOffice
Mavenlink
6.0
Email integration
24SevenOffice
Mavenlink
7.5
Mobile Access
24SevenOffice
Mavenlink
5.7
Timesheet Tracking
24SevenOffice
Mavenlink
8.5
Change request and Case Management
24SevenOffice
Mavenlink
6.2
Budget and Expense Management
24SevenOffice
Mavenlink
7.0

Professional Services Automation

24SevenOffice
Mavenlink
5.8
Quotes/estimates
24SevenOffice
Mavenlink
7.3
Invoicing
24SevenOffice
Mavenlink
5.0
Project & financial reporting
24SevenOffice
Mavenlink
7.1
Integration with accounting software
24SevenOffice
Mavenlink
3.7

Pros

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo
  • Time tracking is incredibly easy and intuitive allowing for you to add time to multiple projects on a single sheet - also easy to distinguish between billable and un-billable time.
  • As an admin it is really easy to add people to projects and change cost and bill rates quickly.
  • The financial analytics when you include the insights module is very well done and easy to slice and dice the data.
  • We don't use it for detailed project management much (more for the time and budgeting features) but it's really easy to add a project, add some tasks, and assign people to it with their cost and bill rates.
  • The resource planning tool is really neat as well - we are still playing with it but I can see it adding a lot of value for us.
  • There are a lot of training resources available and videos as well as a live chat feature that helps take questions off my back.
  • Expense reporting and approvals is really easy.
Kate Battle profile photo

Cons

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo
  • For as much as I use Mavenlink's templating capabilities, it is rather finicky to learn at its current version. There is a "steeper-than-I'd-recommend" learning curve associated with it. However, once you learn what works and what doesn't, it's no longer an obstacle. I will say, though, that Mavenlink is amazing when it comes to listening to the user that has feature recommendations and bug notifications. I'm on a first-name-basis with my support contact at Mavenlink, and she is absolutely amazing as my personal liaison direct to the Mavenlink engineering team.
Ben White profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Mavenlink8.8
Based on 4 answers
We are hooked on Mavenlink resource planning and the attention being paid to its integration in the full project lifecycle! We love the Mavenlink team support
Micquella Anthony profile photo

Usability

No score
No answers yet
No answers on this topic
Mavenlink7.2
Based on 4 answers
It constantly changes and you have no control over changes.
Jodi Jahrling profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony profile photo

Performance

No score
No answers yet
No answers on this topic
Mavenlink7.7
Based on 2 answers
There were less than a handful of times where we saw any issues with Mavenlink performance. Pages load quickly. Sometimes a search seems to take more than few seconds, but it's never been a huge deal.
Micquella Anthony profile photo

Support

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 5 answers
It was hard to get support from time to time.
Eric Adams profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Mavenlink9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony profile photo

Online Training

No score
No answers yet
No answers on this topic
Mavenlink8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony profile photo

Implementation

No score
No answers yet
No answers on this topic
Mavenlink5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony profile photo

Alternatives Considered

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo
Mavenlink is much more robust than other project management platforms that we have used in the past. The ability to match each task to a preset time, budget and invoice objective is better than their competitors. It is also worth noting that Mavenlink has the built-in time tracker for employees to use, a nice and convenient feature
Chandler Elmore profile photo

Scalability

No score
No answers yet
No answers on this topic
Mavenlink8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony profile photo

Return on Investment

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo
  • The utilization report that shows billable and non billable will prove to be extremely valuable as it will help us prove our pricing models/books.
Amanda Davenport profile photo

Pricing Details

24SevenOffice

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
24SevenOffice Editions & Modules
24SevenOffice
Additional Pricing Details

Mavenlink

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*
1.  Training starts at $199. Additional client success programs are available.
Mavenlink Editions & Modules
Mavenlink
Edition
Teams
$191
Premier
$492
Professional
$293
1. annually, for up to 5 users. Additional Users: $4/month/user
2. For larger customers, price can go as low as $10.
3. per user, per month
Additional Pricing Details