Likelihood to Recommend
2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Recurly is particularly well suited for SaaS business models where the pricing is standard, and there are little to no discounts involved. If your business has a variable pricing model, you may want to really dig around using their "Sandbox" trial to make sure it will be a good fit for your business.
- 2Checkout handles credit cards that I would not be able to accept from my country.
- Fraud prevention works. They saved me a couple of times and I appreciate that.
- I always received my payments on time. I never had to complain.
- I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
- Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
- We'd like to see the revenue statistics update in real time. Currently there seems to be many hours or even a day before the numbers reflect new orders.
Likelihood to Renew
No answers yet
Based on 2 answers
I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
Employee in Finance and AccountingComputer Software Company, 11-50 employees
I used to sell my software on Avangate and PayPal at the same time. Costs were very similar but I decided to abandon PayPal because it sometimes required human interventions. I also checked DigitalRiver, but it wasn't easy to setup and I never completed all requirements.
Return on Investment
- 2Checkout charges you for every sale. It does not have other costs that can affect your finances.
- 2Checkout has two plans for software companies. Make sure to select the one that is right for you or you will find yourself paying a high commission.
- Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
- Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
Premium Consulting/Integration Services—
Entry-level set up fee?