What users are saying about
5 Ratings
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Score 9 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 2.7 out of 100

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara | TrustRadius Reviewer

Insights

I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
Jade Willard | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Insights
5.8
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Insights
2.7
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Insights
7.3
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Insights
7.3
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Insights
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Insights

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Insights
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Insights
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Insights

Pros

EchoSpan 360-Degree Feedback Tool

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld | TrustRadius Reviewer

Insights

  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
Jade Willard | TrustRadius Reviewer

Cons

EchoSpan 360-Degree Feedback Tool

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
Ben Dattner | TrustRadius Reviewer

Insights

  • Auditing.
  • Reporting.
  • Flexibility/scaleability.
Jade Willard | TrustRadius Reviewer

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld | TrustRadius Reviewer

Insights

No score
No answers yet
No answers on this topic

Support Rating

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Insights

Insights 1.0
Based on 1 answer
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
Jade Willard | TrustRadius Reviewer

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Reporting, conciseness and detail.
Anonymous | TrustRadius Reviewer

Insights

ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
Jade Willard | TrustRadius Reviewer

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • Improved awareness of employee strengths and weaknesses
Ellen Spara | TrustRadius Reviewer

Insights

  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
Jade Willard | TrustRadius Reviewer

Screenshots

Insights

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Insights

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool
9.0
Insights
2.7

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool
9.6
Insights

Performance

EchoSpan 360-Degree Feedback Tool
9.0
Insights

Support Rating

EchoSpan 360-Degree Feedback Tool
Insights
1.0

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