EchoSpan 360-Degree Feedback Tool

5 Ratings
Score 9 out of 101

SilkRoad Onboarding

20 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

SilkRoad Onboarding

I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Onboarding
7.3
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Onboarding
8.0
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Onboarding
9.0
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Onboarding
8.0
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Onboarding
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
SilkRoad Onboarding
4.0

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
8.0
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
SilkRoad Onboarding
8.0

Onboarding

EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
8.6
New hire portal
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
7.7
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
8.9
Compliance tracking and reporting
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.1

Succession Planning

EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
4.0
Candidate ranking
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
2.0
Candidate search
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
6.0

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
8.3
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.0
Company Website Posting
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.0
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.0
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
7.0
Customized Application Form
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
6.0
Resume Management
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
7.0
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
7.0
Candidate Search
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
7.0
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
8.0
Collaboration
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
8.0
Task Creation and Delegation
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.6
Email Templates
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.8
User Permissions
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.0
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.0
Reporting
EchoSpan 360-Degree Feedback Tool
SilkRoad Onboarding
9.6

Pros

  • Competency library is robust - includes pretty much any competency that you would need
  • Excellent customer service, both online (demonstrations of how to) and via phone/email
  • Completely customizable - different targets can have different competencies, rater types, rating scales, etc.
  • RedCarpet is a great system for notifications. It will let you and the employee know if there are items that still need to be completed.
  • RedCarpet is very handy for getting a headstart on paperwork that needs to be completed and stores it all in one place. It's very easy to access completed paperwork and print it out if necessary.
  • RedCarpet is user friendly from the employee side. It's easy to use and navigate through the tabs and task lists.

Cons

  • It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.
  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
No score
No answers yet
No answers on this topic

Usability

No score
No answers yet
No answers on this topic
SilkRoad Onboarding7.0
Based on 3 answers
Excellent features and comprehensive, but complex as compared to some other systems.

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
SilkRoad Onboarding3.0
Based on 1 answer
The individual contact people are alot more helpful than support@silkroad.com. However, once you're live, you're not supposed to use those contact people anymore, and it takes a couple days to even get an initial response from support.

Implementation

No score
No answers yet
No answers on this topic
SilkRoad Onboarding4.0
Based on 1 answer
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.

Alternatives Considered

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
RedCarpet had a seamless integration with our ATS and provided a great candidate experience.

Return on Investment

  • Improved awareness of employee strengths and weaknesses
  • RedCarpet has improved our audit compliance scores (yay!).
  • RedCarpet has improved our percentage of hires processed online vs offline.
  • RedCarpet has improved our overall candidate satisfaction scores.

Screenshots

SilkRoad Onboarding

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Onboarding

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details