Likelihood to Recommend 360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
Read full review If you are onboarding new employees or consultants and you have a complex product, solution, or your business is layered and complex, this can help distill down the layers into basics so that new team or partners can build their knowledge base up the right way. This ensures they are learning what needs to be learned, and not what they surmise or assume, which can be incorrect and cause issues down the road - this is especially sensitive in our field. Training of all kinds can be done easily with this tool.
Read full review Pros Ability to record video and screen casting through the platform. Social component similar to Facebook. Users can rate tasks and courses for immediate feedback about the content. Exceptional customer care. Easy to use for the content creators and for the end user. Read full review Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard. Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well. Read full review Cons Sometimes the platform isn't as intuitive as I'd like Frequent updates that can impact the guidelines we establish for our internal employees Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update. Read full review Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%. The Events function lacks some features that are more built out in other platforms. Reporting interface has a bit of a learning curve, but overall isn't bad. Read full review Likelihood to Renew Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.
Read full review Usability You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
Read full review It's completely simple and intuitive, anyone can pick it up. The hardest part is looking for a save button and finally figuring out you don't need one. We don't provide training for users and never have complaints. For creators, we provide best practices, but using Lessonly itself requires nothing .
Read full review Support Rating We have amazing support from the Customer Success Director.
Read full review The support team is very friendly and eager to help you learn the ins and outs of Lessonly. They can set up training for large groups or send links in a chat for individual help. They are quick to respond and if one person doesn't have the answer, they will collaborate with others to help find the answer.
Read full review Implementation Rating I was not part of the implementation.
Read full review Alternatives Considered So we have a subscription to microsoft that has learning as well (provided by former lynda) and that doesn't do as well as 360Learning does, nor does it allow you the ability to create courses, everything is custom built by Lynda or third party resources so the ability to view great up to date content and to be able to create our own has been a huge sales point.
Read full review I felt some of these products had more features than were necessary and needed for our team. Some of them were limited on the number of content creators that were allowed which to me forces you to use one or two people to create content where I would rather see it done by key members of each department.
Read full review Return on Investment Creating the Path as when you modify a course is live. Not being able to download your content if it is directly developed on the platform caused us issues as we had to copy-paste into a PowerPoint all content that a previous eLearning designer had developed. Read full review We've had an increase in quality overall as a company, as we are able to continually train our employees outside of our New Hire Training program. We've seen stronger communication as we are able to send out material to our stylists about products, policies, procedures, etc. and they are able to provide us with feedback. After all, it is their tool for learning and we want to know the best way to provide that information to our Team Members. Read full review ScreenShots