What users are saying about
9 Ratings
3 Ratings
9 Ratings
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Score 6.4 out of 100
3 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

3dcart

They seem to be very well suited to startup websites.We need to almost threaten to leave to get them to pay attention to us, a 10-year customer and a larger company. When they do pay attention, we pretty much got the royal treatment. When we have brought new ideas and concepts to them, they make us pay for the upgrade, then offer that upgrade to all other customers. Essentially we fell like we are funding their R&D at times.
Anonymous | TrustRadius Reviewer

inkFrog

Inkfrog is a useful upload tool for adding stock from your website to eBay and now also to Amazon, although we don't sell via the latter and we only list to eBay UK. I think it works better as an upload tool than an all-in-one eBay shop management tool and some tasks are easier to do directly on eBay itself. eBay also offers insights - such as offering trending prices - that Inkfrog doesn't. However it is useful in terms of being able to bulk adjust item pricing to include the cost of eBay selling fees. Inkfrog is probably ideal if you have a recognisable product to sell - with our offering it struggles with mapping shop categories (we use lots of sub and sub-sub-categories). Certain listing capabilities cannot be reproduced, such as quantity discounts, and I've never got to grips with mapping products with options and variations, so a lot is left out of our full inventory. Ultimately you will still need to find some time in your day to manage your eBay store - Inkfrog is not 100% reliable sometimes. Inkfrog will also take some of your time and a lot of patience, but ultimately is a huge timesaver for uploading products so it is worthwhile.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

3dcart
6.9
inkFrog
8.6
Product catalog & listings
3dcart
7.6
inkFrog
9.0
Product management
3dcart
6.7
inkFrog
7.6
Bulk product upload
3dcart
8.3
inkFrog
9.0
Branding
3dcart
7.0
inkFrog
9.0
Mobile storefront
3dcart
7.4
inkFrog
9.5
Product variations
3dcart
7.1
inkFrog
6.6
Website integration
3dcart
6.7
inkFrog
8.0
Visual customization
3dcart
5.4
inkFrog
9.0
CMS
3dcart
5.9
inkFrog
10.0

Online Shopping Cart

3dcart
6.6
inkFrog
9.0
Abandoned cart recovery
3dcart
6.0
inkFrog
Checkout user experience
3dcart
7.2
inkFrog
9.0

Online Payment System

3dcart
9.0
inkFrog
9.5
eCommerce security
3dcart
9.0
inkFrog
9.5

eCommerce Marketing

3dcart
6.4
inkFrog
7.7
Promotions & discounts
3dcart
7.2
inkFrog
5.0
Personalized recommendations
3dcart
5.3
inkFrog
9.0
SEO
3dcart
6.9
inkFrog
9.0

eCommerce Business Management

3dcart
6.7
inkFrog
7.1
Multi-site management
3dcart
6.5
inkFrog
5.0
Order processing
3dcart
7.6
inkFrog
6.0
Inventory management
3dcart
5.7
inkFrog
6.6
Shipping
3dcart
8.3
inkFrog
8.0
Custom functionality
3dcart
5.3
inkFrog
10.0

Pros

3dcart

  • 3dcart is a more basic website tool that can get customers started quickly.
  • It only has a certain amount of options, making it an ok tool to use if you don't need a particularly large website.
Anonymous | TrustRadius Reviewer

inkFrog

  • inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
  • It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
  • inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
Nick Hunter | TrustRadius Reviewer

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers | TrustRadius Reviewer

inkFrog

  • The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
  • The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
  • InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

3dcart

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans | TrustRadius Reviewer

inkFrog

No answers on this topic

Alternatives Considered

3dcart

While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help you decide on how to pick an e-commerce engine that was helpful to us.
Anonymous | TrustRadius Reviewer

inkFrog

We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
Anonymous | TrustRadius Reviewer

Return on Investment

3dcart

  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Anonymous | TrustRadius Reviewer

inkFrog

  • Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
  • It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
  • inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
Nick Hunter | TrustRadius Reviewer

Pricing Details

3dcart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

inkFrog

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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