What users are saying about
8 Ratings
2 Ratings
8 Ratings
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Score 7.2 out of 101
2 Ratings
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Score 7 out of 101

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

inkFrog

inkFrog really helps us out with eBay and reduces our overhead with it since it is nowhere near as labor-intensive as it used to be. It tracks our inventory from BigCommerce which really helps because it prevents us from over-selling items. However, sometimes it is a bit lacking. The user interface does take some getting used to and as stated before it can be a bit buggy.
Nick Hunter profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
inkFrog
9.3
Product catalog & listings
3dcart
8.0
inkFrog
9.0
Product management
3dcart
8.0
inkFrog
9.5
Bulk product upload
3dcart
10.0
inkFrog
9.5
Branding
3dcart
7.0
inkFrog
9.0
Mobile storefront
3dcart
7.0
inkFrog
9.5
Product variations
3dcart
8.0
inkFrog
8.5
Website integration
3dcart
5.0
inkFrog
9.0
Visual customization
3dcart
8.0
inkFrog
9.5
CMS
3dcart
5.0
inkFrog
10.0

Online Shopping Cart

3dcart
8.0
inkFrog
9.0
Checkout user experience
3dcart
8.0
inkFrog
9.0

Online Payment System

3dcart
9.0
inkFrog
9.5
eCommerce security
3dcart
9.0
inkFrog
9.5

eCommerce Marketing

3dcart
8.0
inkFrog
7.7
Promotions & discounts
3dcart
8.0
inkFrog
5.0
Personalized recommendations
3dcart
7.0
inkFrog
9.0
SEO
3dcart
9.0
inkFrog
9.0

eCommerce Business Management

3dcart
6.8
inkFrog
8.3
Order processing
3dcart
8.0
inkFrog
8.0
Inventory management
3dcart
5.0
inkFrog
9.0
Shipping
3dcart
7.0
inkFrog
9.5
Custom functionality
3dcart
7.0
inkFrog
10.0
Multi-site management
3dcart
inkFrog
5.0

Pros

3dcart

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo

inkFrog

  • inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
  • It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
  • inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
Nick Hunter profile photo

Cons

3dcart

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo

inkFrog

  • inkFrog can be a little buggy, however. Sometimes orders will not import into BigCommerce correctly and only show up in our BigCommerce store as a customer called 'Not Available' with no shipping or contact information. This is not common but it does happen enough to be a bit of an annoyance.
  • We would like to see the ability to offer the 'make an offer' functionality on items with variants. Currently, if it is an item that we want to use the 'make an offer' functionality we have to create a separate listing for each variant of that product.
  • Sometimes the customer service is a bit lacking. It is only done through email and you end up just getting a lot of automated responses. It would be really nice to talk to an actual person to describe issues as they can somewhat complex.
Nick Hunter profile photo

Likelihood to Renew

3dcart

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo

inkFrog

No answers on this topic

Alternatives Considered

3dcart

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo

inkFrog

We have not used any other products like inkFrog so unfortunately, I do not have anything to compare against. I do know that even with its faults, inkFrog is invaluable to us simply because of the amount of time it has freed up from managing eBay listings individually. And from what we've seen over the last year, the inkFrog team are continuously making improvements so we really appreciate the software.
Nick Hunter profile photo

Return on Investment

3dcart

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo

inkFrog

  • Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
  • It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
  • inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
Nick Hunter profile photo

Pricing Details

3dcart

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

inkFrog

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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