What users are saying about
1 Ratings
4 Ratings
1 Ratings
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Score 8 out of 101
4 Ratings
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Score 9.7 out of 101

Likelihood to Recommend

501 Auctions

As stated in previous comments, the software platform has the ability to offer a variety of services. It is well suited for all organizations and events. With that said, no software is perfect for everyone and the user should take in consideration both functionality and investment. The platform we used lacked some "ease of use" administrative functions and was not ideal for marketing our sponsors.
Paul Rycus profile photo

Rallybound

Rallybound is well suited for organizations who want a simple platform that can address multiple needs, such as a digital fundraising platform, reporting, and the ability to email. We have been using Rallybound for the last few years because it fits our organizations' needs. Rallybound is not suitable for organizations who want complex fundraising such as linking fundraising to steps/exercise time. Rallybound is limited in some functions when it comes to emails and updating profiles.
Danielle Armour profile photo

Pros

501 Auctions

  • Attendee List Maintenance: The platform provides an easy-to-use attendee list. Modifying the information is a piece of cake.
  • Attendee Check In/Out: Highly recommend the software for their quick and easy access to attendance entries and information.
  • Technical and Customer Support: Our representative was very knowledgeable and was able to assist us rather quickly when prompted by email or telephone call.
Paul Rycus profile photo

Rallybound

  • Rallybound is able to have websites that are user-friendly to our participants. Our participants are able to navigate through their profiles with ease. With our participants able to easily navigate their pages, the staff is able to spend less time asking questions and instead coach their fundraising efforts.
  • Rallybound is able to customize your website to your needs, for a fee of course. Rallybound is also able to customize certain reports for you if that specific report has not already been created. This is essential for my team when pulling revenue numbers or projecting future revenue/budgets.
  • Rallybound's customer service is quick to respond and helps navigate issues. This is crucial when you are on-site at an event trying to solve a problem.
  • Rallybound allows you to check-in individuals based off of the registration on their website. Their check-in is so simple and easy to use.
Danielle Armour profile photo

Cons

501 Auctions

  • Modifying Client Payments: There were too many steps to take when modifying a client payment in the system. Although we could complete the task, one would expect a single step instead of multiple steps from a variety of page views.
  • Adding or Modifying a Single item: You would expect the platform to bring you back to the same item for any further modification or review. Rather, the platform took you to the top of the page was rather annoying especially when you have hundreds of auction items.
  • Knowledge Base: The platform offers a knowledge base if you know where to locate it. Rather than clicking on a link within the header or footer of the software, we were forced to locate some original emails from the developer which contained a link for the knowledge base. There should be no reason for hiding access to information.
  • Sponsor Marketing: Most events if not all of them, are financially successful because of sponsorship revenues. It is extremely important to market these sponsors (or large donors) on the platform. The software does a poor job in emphasizing these sponsors.
Paul Rycus profile photo

Rallybound

  • Rallybound usually has a website glitch once a month that our team has to address. An example of this is that our fundraising numbers are sometimes being skewed or pages are deleted from the website. Rallybound fixes these issues quickly, but they should not occur in the first place.
  • Rallybound should update their email platform. We used to send coaching emails about fundraising from their system, but we now use Pardot because the templates are more appealing and easier to navigate.
  • Rallybound needs to ensure that their sales team and their web team are on the same page at all times. Sometimes our organization is told we are able to do certain things, but then find out it is not possible when it is further discussed. This wastes time on all fronts.
Danielle Armour profile photo

Alternatives Considered

501 Auctions

No answers on this topic

Rallybound

I was not a part of the evaluation process when Rallybound was selected. Classy was one of our top three choices, however, when we decided to eventually go with Rallybound. I do know that my team continues to look for the best platform to use, and Classy is always discussed.
Danielle Armour profile photo

Return on Investment

501 Auctions

  • All software platforms enhance ROI and save time and money. Not sure if this software was better than others.
Paul Rycus profile photo

Rallybound

  • Rallybound allows automatic emails to be sent to those who reach certain fundraising levels, registrations, donations, etc. This saves staff time from having to report, send emails, and answer questions.
  • Rallybound takes a lot of time from our digital team when it comes to asking for updates. The sales team says certain objectives are possible when in reality they are not, wasting our digital team's time.
  • Rallybound saves time on reporting and check-in on event sites. Rallybound lets you pull information quickly for updates on site.
Danielle Armour profile photo

Pricing Details

501 Auctions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rallybound

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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